Dental Administrator
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Job Description
Posted Thursday, August 13, 2026 at 6:00 AM
Location: Toronto, ON
Clinic: Dr. Steven & Dr. Jonathan Stern Dentistry
We know that exceptional patient care goes beyond scheduling appointments and processing paperwork—it’s about creating a welcoming experience, building trust, and ensuring every visit is smooth and stress-free.
We’re looking for a skilled and compassionate Dental Administrator to join our team at Dr. Steven & Dr. Jonathan Stern Dentistry, a proud part of the Passion Dental Group. Whether you’re early in your career or bring years of experience, you’ll be joining a supportive, professional environment where you can bring your expertise, energy, and empathy to the front desk.
Specifics about the role:
- Job Type: Full-time
What you’ll do:
- Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for
- Manage phone calls, direct inquiries, and efficiently book appointments
- Maintain and organize the patient database with accuracy and confidentiality
- Oversee insurance claims, billing systems, and follow up with insurance companies
- Establish and manage office protocols to keep operations running smoothly
- Coordinate and optimize appointment schedules
- Provide leadership and foster a team culture focused on outstanding client service
What you’ll bring to the role:
- Minimum of 1 year of experience in a dental admin role.
- Knowledge of dental billing and insurance protocols.
- Proficiency with Microsoft Office; experience with ABELDent is an asset.
- Strong verbal and written communication skills.
- Excellent problem-solving abilities with strong attention to detail.
- Friendly, professional demeanor with a patient-first mindset.
- Ability to multitask and thrive in a dynamic, fast-paced environment.
Who we are:
Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success. Visit passiondental.ca to learn more.
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