Delivery Analyst in Professional Services
5 days ago
Vancouver, Metro Vancouver Regional District, Canada
Diligent Corporation
Full-time
$56,000 - $70,000 Contract
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Become a Delivery Analyst with Diligent, focusing on customer success and efficient solution delivery. This role emphasizes the intersection of technology and client service in a hybrid work setup.
You'll manage the entire lifecycle of Professional Services, collaborating with both internal and external teams for seamless integration. By applying your product knowledge and communication skills, you will create impactful engagements and help clients achieve their goals.
Key Responsibilities
• Execute services throughout the customer journey
• Assist with onboarding and product enablement
• Manage data preparation and cleanse for migrations
• Conduct thorough testing and reconciliation
• Provide expert guidance on product utilization
Requirements:
• Minimum of 12 months in consulting or client-facing roles
• Knowledge of GRC or data management principles
• Exceptional written and verbal communication skills
• Team collaboration skills for effective outcomes
• Effective at multitasking in fast-paced environments Leverage your expertise and engage with customers to enhance their experience in this critical Delivery Analyst role.
Key Responsibilities
• Execute services throughout the customer journey
• Assist with onboarding and product enablement
• Manage data preparation and cleanse for migrations
• Conduct thorough testing and reconciliation
• Provide expert guidance on product utilization
Requirements:
• Minimum of 12 months in consulting or client-facing roles
• Knowledge of GRC or data management principles
• Exceptional written and verbal communication skills
• Team collaboration skills for effective outcomes
• Effective at multitasking in fast-paced environments Leverage your expertise and engage with customers to enhance their experience in this critical Delivery Analyst role.