Operations & Strategic Initiatives Lead

Who We Are

SOCAN is a not-for-profit copyright collective dedicated to ensuring music creators and publishers receive what they have rightfully earned for the use of their work. SOCAN supports and represents nearly 200,000 songwriters, composers, and music publishers. Through licensing, global royalty collection and advocacy, we help creators to keep making the music that entertains, moves, and inspires us

We’re Hiring

Operations & Strategic Initiatives Lead

Toronto, ON

www.socan.com

POSITION TYPE: Contract Full-Time

HIRING RANGE: $84,480 to $105,600

REASON FOR HIRING: New Role

WORK MODEL: Hybrid

LANGUAGE: English, French is an asset

OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, AND ANTI-RACISM

SOCAN thrives with a variety of viewpoints, identities, and backgrounds, and we are committed to anti-racism. Everyone is welcome to apply for our wide range of roles, regardless of gender identity, gender expression, ethnicity, race, age, culture, sexual orientation, religious belief, or physical ability. Learn more about SOCAN’s commitment to Inclusion & Anti-Racism

WHY WORK WITH US

• Make a difference by supporting and collaborating with a vibrant and creative community
• Enjoy many options for workplace flexibility and work-life balance
• Get involved in the rapidly changing creative space
• Advocate for and empower the creative community
• Together, we’ll help music creators earn more income and make a living

What We Offer

• 35-hour workweek schedule (possible flexible work options i.e., 4-day work week (position based)
• Access to SOCAN fitness facility – Include only for positions in Toronto
• Inclusive and collaborative working environment

About The Role

Supporting the Office of the COO, the Operations & Strategic Initiatives Lead is responsible for helping the Chief Operating Officer drive execution, alignment, and accountability across priority operational and business transformation initiatives. The role will initially focus on SOCAN’s Spanish Point Business Stabilization Plan and related 2026 roadmap activities, while also supporting other COO-led priorities that require strong coordination, planning, follow-through, and cross-functional execution

Acting as an execution partner to the COO, this role brings structure, discipline, and momentum to complex workstreams. The incumbent will maintain project plans, track commitments, facilitate working sessions, clarify issues, manage action items, identify risks, and ensure that decisions and next steps are clearly documented and followed through

Success in this role requires strong project management, exceptional organization, clear communication, and the ability to influence without formal authority. The successful candidate will be comfortable working with senior leaders and subject matter experts, asking direct questions, surfacing ambiguity, and helping teams move from discussion to decision to action. This is an ideal opportunity for a highly organized and influential project professional who enjoys bringing structure to complexity and helping teams deliver results in a fast-paced environment

What You’ll Do / Key Responsibilities

Portfolio Execution & COO Priorities

• Support the COO in translating priority initiatives into clear workplans, owners, timelines, milestones, and deliverables
• Coordinate execution across multiple operational, technology, and business workstreams
• Maintain visibility into progress, dependencies, risks, and decisions across the COO’s priority portfolio
• Help ensure leadership attention is focused on the highest-impact issues, decisions, and delivery risks

Tech Implementation Stabilization & 2026 Roadmap

• Drive coordination and follow-through for the Spanish Point Business Stabilization Plan and related 2026 roadmap activities
• Maintain project plans, decision logs, issue logs, risk registers, and action trackers
• Coordinate with business leads, technology partners, external vendors, and subject matter experts to support timely execution
• Identify unresolved issues, unclear requirements, decision gaps, and delivery risks requiring leadership attention

Meeting Discipline, Decision Support & Follow-through

• Design and facilitate working sessions that move stakeholders from discussion to clear decisions and actions
• Prepare agendas, briefing materials, status updates, and decision-support notes for COO-led meetings
• Capture decisions, actions, owners, timelines, risks, and unresolved questions
• Follow up consistently to ensure commitments are completed and barriers are escalated

Stakeholder Alignment & Influence

• Build trusted working relationships