Change Management Specialist

6 days ago

Fredericton, Canada The Nugget Group Your Partner in Progress Full time

Job Description: Change Management Specialist

Position Overview: The Change Management Specialist will play a crucial role within our established program governance and delivery work streams. This role involves working across clinical, technical, integration, ancillary services, and third-party solution vendors to support and lead various change management activities. The Specialist will be essential in ensuring the smooth implementation and adoption of clinical processes and technologies.

Key Responsibilities:

  • Implement change management strategies to facilitate the adoption of clinical processes and technologies.
  • Organize and coordinate stakeholder engagement initiatives, meetings, and events.
  • Act as a liaison between different departments to ensure effective collaboration and program implementation.
  • Develop and implement change management policies and procedures.
  • Collect and analyze data to evaluate the effectiveness of workflow engagement efforts.
  • Provide training and support to staff on engagement strategies and best practices.
  • Collaborate with communications, education, training, and clinical standards teams to promote programs and engagement efforts.
  • Maintain accurate records and documentation of stakeholder engagement activities.
  • Monitor sector trends and best practices to improve engagement strategies continually.

Mandatory Requirements:

  • Education: University Degree or Community College Diploma in a relevant field.
  • Experience:
  • Minimum of 3 years in transformation management office or change management teams on large, complex clinical information solutions or digital health projects.
  • 10 years managing complex changes in a hospital or clinical program setting, involving multiple project stakeholders, specifically focusing on enabling, ensuring adoption, and acceptance from health system users at the point of care.
  • Skills:
  • Excellent verbal and written communication, facilitation, and presentation skills.
  • Availability to start as specified in the Statement of Work.

Desirable Skills and Attributes:

  • Change Management: 5 years of experience in developing and executing change management plans in a hospital setting, specifically with Clinical Information Solutions or Electronic Health Records.
  • Training and Communication: 5 years of experience in developing and executing training and communication plans in a hospital setting.
  • Leadership: 2 years of leadership experience in guiding, motivating, and building team capacity for sustainable digital transformation.
  • Education and Training Tools: 5 years of experience in developing educational and training tools or reference guides to support changes brought by new programs, systems, or processes.
  • Physician Engagement: 5 years of experience establishing or supporting physician engagement plans to foster buy-in for digital transformations with diverse clinical stakeholders.
  • Engagement Strategies: 3 years of experience in developing fit-for-purpose engagement strategies focusing on clinical impact readiness in health informatics.
  • Technical Skills: Competency in Microsoft Office 365 Suite (Excel, Word, PowerPoint, Visio, Outlook, Teams).
  • Languages: Written and spoken competence in both English and French is considered an asset.

If you meet these qualifications and are ready to contribute to meaningful changes in a clinical setting, we encourage you to apply for this exciting opportunity

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