ServiceNow Business Analyst

6 days ago

Toronto, Canada Soroc Technology Full time

We are looking for a ServiceNow Business Analyst / Administrator on contract for one of our banking clients in Toronto.Client: BankLocation: Toronto, 2 days a week onsiteDuration: 6 monthsRole Summary:The ServiceNow Business Analyst acts as a bridge between business stakeholders and technical ServiceNow teams, gathering and translating business requirements into functional specifications that enable effective ServiceNow solutions. The role focuses on process improvement, platform adoption, and value realization, not platform development.Must Have skills / experience:Minimum 5 yrs of experience as Business Analyst with Enterprise clients in ServiceNow Modules5 yrs experience in Agile methodology5 yrs experience in Jira, Confluence and ScrumExcellent communication skillsStrong experience with documentation and creating user storiesNice to have:Prior experience working with ServiceNow/ Asset Management / CMDBPrior experience working with Banking Sector

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