Client Manager

3 weeks ago

Ottawa, Canada Groom & Associates(és) Full time

Title: Client Manager – Commercial Insurance

Status: Full-time, Permanent

Location: Ottawa, ON (Hybrid)

Salary: Competitive + Bonus + Benefits


We are looking for a positive and professional individual to join our team as Client

Manager. To succeed in this position, you must be detail-oriented, highly organized, and

passionate about exceptional client service. The role will involve intricate collaboration

with other team members, particularly the Account Administrator and Account Executive.


Responsibilities:

• Managing a portfolio of predominantly technology industry clients, building relationships based on trust and Expertise.

• Handling overall account management, including renewals, mid-term changes, remarketing, contract reviews and claims.

• Working closely with the Account Executive in identifying client exposures, strategizing on program structure, and recommending ongoing coverage improvements.

• Collaborating with the Account Administrator to coordinate documentation requirements and identify overall account support needs.

• Actively participating in new client opportunities, including analyzing pre-existing insurance programs and formulating recommended improvements.

• Developing professional relationships with underwriters and negotiating on a win-win basis.


Qualifications:

• RIBO license required (or to be obtained within 4 months of employment).

• A minimum of 5 years commercial insurance experience, preferably within the Technology industry.

• Completion of University degree is preferred.

• Strong organizational skills with a high degree of attention to detail.

• Ability to build and maintain positive relationships with key business partners and clients.

• Comfortable with problem-solving, critical thinking, and decision-making.

• Excellent communication skills (both verbal and written).

• Aptitude towards teamwork and adaptability.

• Ability to effectively participate in multiple projects and meet deadlines.

• Strong knowledge of Microsoft Office suite of programs.


We thank all candidates for showing interest in this role; however, only retained candidates will be contacted.


For more information on our recruitment services, please visit our website www.groomassocies.com

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