Business Intelligence Consultant

2 weeks ago

Toronto, Canada EXL Full time

EXL (NASDAQ: EXLS) is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Our Analytics division provides data-driven, action-oriented solutions to business problems through statistical data mining, cutting edge analytics techniques and a consultative approach. Leveraging proprietary methodology and best-of-breed technology, EXL Analytics takes an industry-specific approach to transform our clients’ decision making and embed analytics more deeply into their business processes. Headquartered in New York, EXL is over 40,000 strong with more than 50 offices spanning six continents. Our Analytics division has a global footprint of nearly 2,000 data scientists and analysts who assist client organizations with complex risk minimization methods, advanced marketing, pricing and CRM strategies, internal cost analysis, and cost and resource optimization within the organization. EXL Analytics serves the insurance, healthcare, banking, capital markets, utilities, retail and e-commerce, travel, transportation and logistics industries.


Please visit www.exlservice.com for more information about EXL Analytics.



Responsibilities:

  • Coordinate with stakeholders across business functions to understand their needs and effectively deliver reporting and BI solutions
  • Expert knowledge of reporting and BI platforms, tools and techniques used within enterprise and within broader industry and ability to effectively leverage it to support broad range of reporting and BI functions
  • Gather, analyze, and interpret complex data from various sources to identify trends and insights
  • Oversee creation and maintenance of interactive dashboards and reports to present findings to stakeholders
  • Ensure team designs, implements, and maintains databases for data integrity and accessibility
  • Ensure integration of data across multiple platforms
  • Work on data visualization techniques / tools across the organization to support multiple businesses
  • Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
  • Provide mentorship and guidance to team members, conduct performance evaluations, set goals, and ensure the team's productivity and effectiveness
  • Continuously research and evaluate emerging BI trends and reporting frameworks

Qualifications:

  • 3-10 years of experience in business intelligence, insights, analytics or related fields
  • Proficiency in programming languages such as Python, SQL
  • Experience in data warehouse design and working knowledge of BI technologies
  • Adept at the use of data visualization tools such as Tableau, Power BI (Tableau preferred)
  • Proficient PC skills including a strong competency in MS Excel and PowerPoint, and analytical and reporting software packages
  • Understanding data and query optimization, query profiling, and query performance monitoring tools and techniques
  • Expert knowledge of various data sources, tools and technologies used in preparing summaries and reports
  • Strong analytical and program solving skills are required to interpret data and draw conclusions
  • Excellent written and verbal communications skills
  • Bachelor’s degree in relevant field (e.g. Data analytics, Computer Engineering, Mathematics, Statistics, Economics, other engineering/ analytics). Advance degree preferred
  • Experience with call center operations and related data hierarchies preferred (but not mandatory)
  • Prior knowledge of Finance and banking preferred

What we offer:

  • EXL Analytics offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class analytics consultants.
  • You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth
  • Analytics requires different skill sets at different levels within the organization. At EXL Analytics, we invest heavily in training you in all aspects of analytics as well as in leading analytical tools and techniques.
  • We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors
  • The experience at EXL Analytics sets the stage for further growth and development in our company and beyond


Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards may include bonuses, a Paid Time Off policy, and many region-specific benefits.

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