Business Intelligence Specialist

7 months ago

Toronto, Canada V-Tech Solutions Full time

**Job Title**:Bi Specialist**

**Location**:Toronto, Ontario (Hybrid)**

**Duration: 6 Months Contract**

Ontario Tourism Marketing Partnership Corporation (operating as Destination Ontario) would like to engage the People Placement Service to procure a resource that can help our President & CEO’s Office in establishing and implementing standardized measurement and reporting systems and tools. Their core responsibilities will include collecting data from teams, analyzing data, deriving insights, and presenting information in a clear and visually engaging reporting manner to facilitate data-driven decisions and strategic evaluations.

**Services/Deliverables**:
The Business Intelligence and Analytics resource deliverables are outcomes and outputs that they provide to the organization. Deliverables may include:

- **Develop Performance Measurement Framework and Metrics**: Create a cohesive performance measurement and reporting framework through comprehensive consultations and collaboration with stakeholders across DO business areas. This process will involve designing, refining, and validating key performance indicators (KPIs) to accurately reflect their business objectives and ensure alignment with the Playbook.
- **Design, Implement and Monitor Reporting Tools**: Create and deploy user-friendly reporting tools such as dashboards tailored to the diverse needs of DO’s business units and the Playbook. Ensure integration with existing systems and establish protocols for ongoing monitoring and optimization of reporting processes.
- **Facilitate Data-Driven Decisions**: Utilize analytics techniques to derive and share actionable insights with the DO Executive Management Team. Provide guidance on interpreting data trends and patterns to empower decision-makers across the organization to make data-informed choices aligned with strategic priorities outlined in the Playbook.
- **Subject Matter Expertise**: Provide specialized knowledge and guidance on best practices and emerging trends in business intelligence and analytics. Serve as a resource for DO teams, offering support in implementing analytics techniques, optimizing reporting processes, and leveraging data for strategic decision-making.
- **Defining and implementing **a service excellence approach including monitoring of service levels, establishing performance standards and guidelines, improving operational efficiencies to achieve cost reductions, increasing productivity through better use of skills and experience, and improving communications in a changing work environment.

**Must Haves**:

- **Develop Performance Measurement Framework and Metrics**: Create a cohesive performance measurement and reporting framework through comprehensive consultations and collaboration with stakeholders across DO business areas. This process will involve designing, refining, and validating key performance indicators (KPIs) to accurately reflect their business objectives and ensure alignment with the Playbook.
- **Design, Implement and Monitor Reporting Tools**: Create and deploy user-friendly reporting tools such as dashboards tailored to the diverse needs of DO’s business units and the Playbook. Ensure integration with existing systems and establish protocols for ongoing monitoring and optimization of reporting processes.
- **With expertise in data analysis,** visualization, and interpretation, tools such as dashboards and an organization-wide approach and framework to performance measurement, the Business Intelligence and Analytics resource will drive innovation, enhance agility and the ability to respond to changing internal and external dynamics, strengthening alignment with the Playbook and positioning DO to continue to lead, connect and inspire within the industry.
- **Facilitate Data-Driven Decisions**:Utilize analytics techniques to derive and share actionable insights with the DO Executive Management Team. Provide guidance on interpreting data trends and patterns to empower decision-makers across the organization to make data-informed choices aligned with strategic priorities outlined in the Playbook.

**Responsibilities**
- Supports Client’s wide-ranging business information requirements, implementing and supporting business intelligence software solutions.
- Develops and supports guided analysis and drill-down functionality, routine scheduling and notification of report generation, and effective implementation of “opportunity” and “key-trend” alerts.
- Provides Clients with approach options and tools for managing business-related data in a manner that assists in quantitative analysis of progress and the relationship between operational actions and their effect on business objectives.

**General Skills**

Business metrics services are the interaction of people, processes and technologies required to formally identify, quantify, and qualify metrics associated with business processes as required to establish baseline performance and to substantiate pe

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