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Business Analyst – Customer Service, Logistic and Warehousing

4 weeks ago

Toronto, Canada freelance.ca Full time
Job Offer: Customer Service, Logistic and Warehousing (Microsoft D365 F&O ERP Global Deployment) Location: Canada Work Mode: Hybrid – (Mainly from home office, with travel of 15-25% (flexible depending on location) Start Date: ASAP Why Join Us? The company is a global leader in technology consulting. With 7,800 experts worldwide, we guide our clients through digital transformation by developing innovative solutions. In Canada, we excel in IT and engineering. We collaborate with leading companies to tackle major technological challenges, putting innovation, collaboration, and excellence at the heart of our actions. Join a passionate and committed team ready to bring your ideas to life. About the Role On behalf of our client in the Pharmacyindustry , the company is seeking a motivated Customer Service, Logistic and Warehousing (Microsoft D365 F&O ERP Global Deployment) ready to take on new challenges. Your Responsibilities We are seeking a skilled and dynamic Business Analyst with hands-on experience in Microsoft Dynamics 365 Finance & Operations (D365 F&O) to join our team for a global ERP deployment project. The successful candidate will play a crucial role in the design, implementation, and optimization of D365 F&O, focusing on the Sale and Marketing, TMS and Warehouse modules. As a Business Analyst, you will act as the liaison between business stakeholders and the technical team, ensuring that the ERP solution meets the company’s operational needs and global standards. Your expertise in Sale and Marketing, Logistic and warehousing will help streamline our operations, reduce costs, and improve overall efficiency. ERP Implementation & Configuration:
Collaborate with business stakeholders to understand, document, and analyze functional requirements.
Translate business requirements into effective Microsoft Dynamics 365 F&O solutions, including configuration and design for module integration.
Facilitate the implementation and support of Microsoft Dynamics ERP to enhance business processes while resolving complex situations and handling operational escalations.
Support the global deployment of Microsoft D365 F&O, with a focus on Sale and Marketing, TMS and Warehouse modules.
Support configuration of D365 F&O modules in line with global best practices, ensuring optimal system performance and alignment with business needs. Your Qualifications Education/Experience: 
Education: Bachelor’s degree in business administration, Customer Service/Experience and Supply Chain Management, Warehousing, Information Technology, or related field.
3-5 years of experience as a Business Analyst in ERP implementation projects, with a focus on Microsoft D365 Finance & Operations (F&O).
Strong experience in the Sale and Marketing, TMS, Warehouse modules within D365 F&O.
Proven track record of successfully delivering ERP projects in production environments. Key Skills:
In-depth knowledge of Microsoft D365 F&O, including hands-on configuration and optimization. Experience with data migration, system integration, and process automation within D365 F&O.
Familiarity with SQL, Power BI, or other reporting tools is a plus.
Fluency in spoken and written English; French is an asset. Personal Qualities:
Strong analytical, problem-solving, and decision-making skills.
Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams. The Advantages
Personalized CARE plan for our employees.
Diversity & Inclusion Charter.