Customer Experience
4 weeks ago
Position: Customer Experience & Loyalty Program Assistant - Luxury Retail (Hybrid)Location: Downtown Montreal - Hybrid (1 day in-office / 4 days remote)Salary: up to $25/hourSchedule: Monday to Friday - 9 AM to 4 PM (30 hrs/week)Job Type: 1-year contract - potential for extension or permanent roleAbout the Role:Are you detail-oriented, process-minded, and ready to take your administrative skills into a dynamic, client-focused environment? Join a prestigious luxury retail brand as a Customer Experience & Loyalty Program Assistant, supporting three high-end loyalty programs that serve major clients. You'll help manage inquiries, new requests, and sales data, all while working in a flexible hybrid schedule that gives you balance and autonomy.Why You'll Love This Role:- Flexible hybrid schedule: Only 1 day in-office, 4 days remote.- Prestigious luxury brand: Build experience in high-end retail operations.- Varied responsibilities: From client inquiries to sales data analysis, no two days are the same.- Supportive environment: Work with a professional, collaborative team that values your input.What You'll Do:- Serve as the primary point of contact for loyalty program members, handling inquiries about points redemption, order status, and purchase requests with professionalism and empathy.- Process new requests such as point balance verifications and order tracking.- Navigate multiple platforms to assess and resolve client requests efficiently.- Analyze sales data to support program reporting and internal teams.- Ensure accuracy and attention to detail in every task, adapting to evolving processes and priorities.What We're Looking For:- Minimum 1+ year of experience in an administrative customer support role- Exceptional attention to detail and organizational skills- Comfortable working with multiple systems and platforms- Ability to thrive in a role where processes are evolving and require adaptability- Positive, professional attitude and strong team collaboration skillsOther Language Requirements: English- Level of Proficiency Required: Advanced- Reasons for Language Requirement: To communicate and support customers in other regions outside of Quebec- Frequency of Use: Daily (for various tasks)Why Apply:This is a unique opportunity to grow your career in luxury retail while developing strong administrative and operational expertise. Enjoy a flexible schedule, meaningful responsibilities, and exposure to a premium client base — all while contributing to a team that values your skill and initiative.Please forward your resume to Cristina Bilbao at cristina.bilbao@quantum.ca. REFER AND EARN A $50 GIFT CARD For more details, click here.OUR VIRTUAL DOORS ARE OPEN We're also bringing the interviews to you by various web applications, virtually Contact us today for your next opportunity. CNESST permit numbers: AP-2000158 & AR-2000157
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Customer Experience Coordinator
4 weeks ago
Montreal, Canada Recochem Inc. Full timeJob Description About PFX™ We engineer leading fluid solutions that keep the world moving and we’re building a better future while we do it. As a vertically integrated global powerhouse, we operate 17 manufacturing facilities and 4 R&D centers across the world, delivering performance from lab to road in over 40 countries. PFX Group™ brings together...
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Customer Experience Associate
2 weeks ago
Montreal, Canada TD Securities Full timeJoin to apply for the Customer Experience Associate role at TD Securities Work Location: Montréal, Quebec, Canada Hours: 18.75 Line Of Business: Personal & Commercial Banking Pay Details: $22.50 - 28.33 CAD per hour (subject to variation based on skills, experience, location, and business needs) TD is committed to providing fair and equitable compensation...
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Customer Experience Associate
4 weeks ago
Montreal, Canada TD Full timeCustomer Experience Associate Work Location: Montréal, Quebec, Canada Hours: 18.75 hours per week Line of Business: Personal & Commercial Banking Pay: CAD 22.50 – 28.33 per hour Department Overview: At TD Canada Trust, we are the frontline of TD Bank, building deep and long‑lasting relationships with our customers by performing a broad range of customer...
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Customer Experience Manager
4 weeks ago
Montreal, Canada Melanie Lyne Full timeOverview Laura - Galeries D Anjou, 7999, boul. Des Galeries D'Anjou, Ville D'Anjou, Quebec, Canada Posted Monday, September 29, 2025 at 4:00 a.m. Join our team to achieve your full career potential! We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine! Privately owned and based in...
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Customer Experience Associate
6 days ago
Montreal, Quebec, Canada TD Full time $23 - $28Work Location:Saint-Léonard, Quebec, CanadaHours:22.5Line of Business:Personal & Commercial BankingPay Details:22,50 $/$ ,33 $/$28.33 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies...
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Customer Experience Associate
4 days ago
Montreal, Quebec, Canada TD Full time $23 - $28Work Location:Montréal, Quebec, CanadaHours:37.5Line of Business:Personal & Commercial BankingPay Details:22,50$/$ ,33$/$28.33 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and...
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Customer Experience Associate
4 days ago
Montreal, Quebec, Canada TD Full time $23 - $28Work Location:Montréal, Quebec, CanadaHours:15Line of Business:Personal & Commercial BankingPay Details:22,50 $/$ ,33 $/$28.33 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and...
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Customer Experience Associate
6 days ago
Montreal, Quebec, Canada TD Full time $23 - $28Work Location:Montréal, Quebec, CanadaHours:18.75Line of Business:Personal & Commercial BankingPay Details:22,50 $/$ ,33 $/$28.33 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and...
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Customer Experience Manager
4 weeks ago
Montreal, Canada Melanie Lyne Full timeOverviewLaura - Galeries D Anjou, 7999, boul. Des Galeries D'Anjou, Ville D'Anjou, Quebec, CanadaPosted Monday, September 29, 2025 at 4:00 a.m.Join our team to achieve your full career potential! We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine! Privately owned and based in Laval,...
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Customer Experience Representative
3 weeks ago
Montreal, Canada VitalAire Canada Inc. Full timeCustomer Experience Representative page is loaded## Customer Experience Representativelocations: Montreal, QC - Boul. Ray-Lawson: Burlington, ON - N Service Rdtime type: Full timeposted on: Posted Todayjob requisition id: R10074558Representatives must be able to respond to customer questions and navigate through computer based solutions to provide...
