Residential Mortgage Officer

4 weeks ago


british columbia canada ca EQ Bank | Equitable Bank Full time
Join a Challenger
Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.
We are a big (and growing) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.
The Work
The Residential Mortgage Officer is responsible for maintaining and updating mortgage files from the commitment approval stage to the time the loan is funded. This mainly includes the reviewing of files, correspondence with mortgage brokers to request outstanding documents and the adjudication of documents as per FINTRAC, internal AML/ATF guidelines and EQB policies and procedures. The Residential Mortgage Officer also plays an integral role in the mitigation of fraud within the Single-Family Residential Department.
The Core Responsibilities
  • On a daily basis, the incumbent will obtain, and review required documentation with a strong emphasis on anti-money laundering (AML) and anti-terrorist financing (ATF) requirements, including but not limited to, income, down payment verification and client interviews. The incumbent will ensure that documentation adheres to corporate guidelines and will mitigate any concerns surrounding suspected misrepresentation when required. (35%)
  • On a daily basis, the incumbent will strive to ensure that mortgage files are in compliance with the Company’s established lending policies and procedures as well as ensuring that legal, AML and ATF requirements have been satisfied.(35%)
  • On a daily basis, the incumbent is responsible for time management of their deal flow in order to meet prescribed deadlines. Day-to-day the incumbent will make diligent use of reports to track and manage the flow of all deals funding for their team. (15%)
  • On a daily basis, the incumbent will communicate with internal contacts (underwriters, managers, administrators and mortgage sales staff) and external contacts (mortgage brokers and clients) to ensure transactions are processed in a timely and efficient manner in order to meet tight deadlines. The incumbent will provide the highest level of internal and external customer service while fielding mortgage brokers and client inquiries. (10%)
  • On a daily basis, the incumbent will monitor changes to deals and update files as required. The incumbent must send correspondence to the appropriate parties apprising them of changes. The incumbent must also ensure that Quality Assurance requirements and Compliance review queries are dealt with in a timely and accurate manner.(5%)
Let's Talk About You
  • Completion of a post-secondary degree preferably in a financial field.
  • 1-2 years’ mortgage experience in the alternative mortgage market
  • Sound thinker with the ability to multi-task; ability to handle multiple competing priorities.
  • Excellent attention to detail.
  • Ability to grasp AML & ATF practices
  • Established and meticulous organizational skills.
  • Excellent time management, analytical and problem-solving skills.
  • Ability to make complex decisions under pressure.
  • Proven ability to thrive in a constantly changing environment and to perform well in a high volume, high intensity environment
  • Highly developed verbal and written communication skills with the ability to respond in a clear, concise and professional manner
  • Committed to providing superb customer service.
  • Proficiency in MS Office (mainly MS Word and Excel
  • Detailed knowledge of mortgage funding and quality assurance processes.
  • Ability to comprehend and assess documentation relating to mortgage down payment and borrower income confirmation.
  • Mindful awareness of fraud risk in the mortgage industry and the ability to address concerns relating to suspected misrepresentation when required
What we offer (For full-time permanent roles)
Competitive discretionary bonus
✨ Market leading RRSP match program


  • british columbia, canada | ca EQ Bank | Equitable Bank Full time

    Join a ChallengerBeing a traditional bank just isn't our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what's possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things....


  • british columbia, canada | ca EQ Bank | Equitable Bank Full time

    Join a ChallengerBeing a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing...


  • British Columbia, Canada EQ Bank | Equitable Bank Full time

    Join a ChallengerBeing a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing...


  • British Columbia, Canada EQ Bank | Equitable Bank Full time

    Join a ChallengerBeing a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing...


  • British Columbia, Canada EQ Bank | Equitable Bank Full time

    Join a ChallengerBeing a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing...


  • British Columbia, Canada EQ Bank | Equitable Bank Full time

    Join a Challenger Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing...


  • british columbia, Canada EQ Bank | Equitable Bank Full time

    Join a ChallengerBeing a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing...


  • british columbia, canada | ca EQ Bank | Equitable Bank Full time

    Join a ChallengerBeing a traditional bank just isn't our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what's possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things....


  • british columbia, canada | ca EQ Bank | Equitable Bank Full time

    Join a ChallengerBeing a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing...


  • Canada National Bank Full time

    Attendance Hybrid Job number 18228 Category Intermediate Professional Status: Permanent Type of Contract Permanent Country Canada Schedule: Full-Time Full Time / Part Time? Full-Time Posting date 12-Sep-2023 Location: , Area of Interest: Advisory services, Mortgage products A career at National Bank means having a direct impact on clients. As a Mortgage...


  • british columbia, Canada EQ Bank | Equitable Bank Full time

    Join a ChallengerBeing a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing...


  • british columbia, Canada EQ Bank | Equitable Bank Full time

    Join a ChallengerBeing a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing...


  • british columbia, Canada EQ Bank | Equitable Bank Full time

    Join a ChallengerBeing a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing...


  • Canada Gentai Full time

    **The Role** Gentai is seeking a **Mortgage Administrator** to join our team Gentai is seeking a Mortgage Administrator to join our team! This role requires a dedicated team member with a strong attention to detail and self-motivated to ensure that our clients receive exceptional customer service, support and a high level of accuracy and confidentiality....


  • Canada National Bank of Canada Full time

    **Primary Locations**: **Montreal, Quebec** **Employee Status**: **Regular** **Schedule**: **Full-time** - Are you interested in mortgage credit advisory services? - Do you have experience in customer service and business development? - Would you like to work as an expert serving our clients in a branch? Buying a home is one of life’s major milestones,...

  • Mortgage Advisor

    2 weeks ago


    Canada Scotiabank Full time

    Requisition ID: 152908 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Purpose of Job**: As a Mortgage Advisor you will be responsible for maximizing the development of residential mortgage business from third party referral sources such as real estate agents, lawyers, financial planners, and centres...


  • Canada TD Bank Full time

    **Mobile Mortgage Specialist Assistant**: - 423712BR **Job Category - Primary** - Retail Banking - Financial Services **Work Location** - 8450 Newman **Employment Type** - Casual **City** - Montreal **Time Type** - Part Time **Province/State** - Quebec **Hours** - 0 **Workplace Model** - Hybrid **Pay Details** **Department Overview** - The TD...


  • Vancouver,British Columbia, Canada RBC - Royal Bank Full time

    Job SummaryJob DescriptionWhat's the opportunity?As the Senior Mortgage Adjudication Associate, you will review & communicate credit decisions for complex Mortgage Specialist applications. You will apply your expert knowledge, experience and analysis of risk policy to provide exceptions. You will assess the risks while respecting Bank policies and recommend...


  • british columbia, Canada EQ Bank | Equitable Bank Full time

    Join a ChallengerBeing a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing...


  • ontario, canada | ca EQ Bank | Equitable Bank Full time

    Join a ChallengerBeing a traditional bank just isn't our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what's possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things....