Technical Writer

Found in: Talent CA 2A C2 - 2 weeks ago


Edmonton, Canada Robert Half Full time

Robert Half is seeking a Technical Writer to craft precise and impactful documentation supporting our clients SOC 2 compliance initiatives and other IT-related materials. This Technical Writer 6-month contract necessitates a deep grasp of IT concepts and the ability to distill complex information into clear and succinct prose. The Technical Writer will boasts technical writing expertise within IT domains and is adept at utilizing document management systems such as Notion. This contract opportunity has the potential to extend or convert to permanent and will work hybrid on-site.


Key Responsibilities:

  • Develop and update detailed documentation for SOC 2 compliance, encompassing policies, procedures, and system descriptions.
  • Produce various IT-related documents, ensuring technical precision and compliance adherence.
  • Manage IT documentation correspondence, including emails and letters, ensuring prompt and prioritized responses.
  • Assist in the preparation and formatting of presentations, reports, and other materials for internal and external meetings and conferences.
  • Attend meetings to meticulously record minutes, succinctly summarizing key discussions and action items for distribution.
  • Maintain documentation within Notion, optimizing its features for streamlined organization and accessibility.


Required Skills and Qualifications:

  • Proven track record as a Technical Writer in IT or a related field, showcasing a robust portfolio of technical documents.
  • Strong aptitude for comprehending and documenting technical conversations and materials in IT.
  • Exceptional written and verbal communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Familiarity with Notion or similar document management systems is highly advantageous.
  • Exceptional organizational abilities, with a knack for multitasking and prioritizing tasks effectively.
  • Meticulous attention to detail and a dedication to delivering accurate and high-quality work.
  • Prior experience working with SOC 2 compliance documentation preferred.


Due to the large volume of applicants received, only those shortlisted will be contacted.


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