customer service clerk

1 month ago


Brandon, Canada N.L. Poulin Limited Full time
  • Education: Secondary (high) school graduation certificate
  • Experience: Experience an asset
  • or equivalent experienceWork setting
  • Urban area
  • Private sectorTasks
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Receive and log complaints
  • Receive payments
  • Sell merchandiseComputer and technology knowledge
  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS WordWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Work under pressure
  • Repetitive tasksHealth benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverageFinancial benefits
  • Group insurance benefits
  • Life insurance
  • Pension plan
  • Registered Retirement Savings Plan (RRSP)Long term benefits
  • Long-term care insuranceOther benefits
  • Deferred Profit Sharing Plan (DPSP)
  • Other benefits
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week


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