front desk clerk, hotel

2 months ago


Hope, Canada Canadas Best Value Inn Full time
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 2 years to less than 3 years
  • or equivalent experienceWork setting
  • Hotel, motel, resortTasks
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Provide customer serviceWork conditions and physical capabilities
  • Attention to detail
  • Work under pressurePersonal suitability
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Reliability
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week


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