guest services manager

2 weeks ago


Saskatoon, Canada NPCSandman Hotel Group Full time
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 32 to 40 hours per week
  • Education:
  • Expérience: Education
  • Secondary (high) school graduation certificate
  • or equivalent experienceWork setting
  • Hotel, motel, resortTasks
  • Develop and implement policies and procedures for daily operations
  • Supervise staff
  • Conduct training sessions
  • Perform front desk duties
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Establish work schedules
  • Organize and maintain inventorySupervision
  • 5-10 peopleWork conditions and physical capabilities
  • Fast-paced environment
  • Tight deadlines
  • Attention to detail
  • Standing for extended periodsPersonal suitability
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Team playerScreening questions
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?
  • What is the highest level of study you have completed?
  • What is your current level of study?Experience
  • 1 year to less than 2 yearsHealth benefits
  • Dental plan
  • Health care plan
  • Vision care benefitsSupport for newcomers and refugees
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths
  • Offers on-the-job training tailored to youths
  • Offers mentorship, coaching and/or networking opportunities for youthsSupport for Indigenous people
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers


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