customer service clerks supervisor

3 weeks ago


Calgary, Canada SYNERGY ALLIANCE CORPORATION Full time
  • Education:
  • Expérience: Education
  • Bachelor's degreeTasks
  • Co-ordinate activities with other work units or departments
  • Supervise staff or team
  • Provide job training and support
  • Propose improvements to methods, systems and procedures
  • Obtain and process information required to provide customer service
  • Manage training and development strategies
  • Maintain records and statistics
  • Investigate and resolve complaints and claims
  • Enforce policies and procedures
  • Ensure compliance with government regulations
  • Answer clients' inquiries and provide information
  • Provide advice on information systems strategy, policy, management and service delivery
  • Professionalism in customer service
  • Set staff work schedules and monitor staff performanceWork conditions and physical capabilities
  • Fast-paced environment
  • Large workload
  • Work under pressurePersonal suitability
  • Efficient interpersonal skillsScreening questions
  • Do you have previous experience in this field of employment?Experience
  • 2 years to less than 3 years
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 to 40 hours per week


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