guest service agent

3 weeks ago


Calgary, Canada 1393189 ALBERTA LTD Full time
  • Education:
  • Expérience: Education
  • Secondary (high) school graduation certificateTasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Follow emergency and safety procedures
  • Answer telephone and relay telephone calls and messages
  • Provide customer serviceExperience
  • Will train
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 to 35 hours per week

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