software technical support analyst

3 weeks ago


Vancouver, Canada Fernandez Young LLP Full time
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 2 years to less than 3 years
  • or equivalent experienceTasks
  • Give access to computer networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidentsSupervision
  • 1 to 2 peopleComputer and technology knowledge
  • Networking software
  • Security software
  • Database software
  • Programming languagesHealth benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week


  • Vancouver, Canada Fernandez Young LLP Full time

    Job Posting: Software Technical Support AnalystCompany: Fernandez Young LLPLocation: Downtown Vancouver, BCAbout Us:Fernandez Young has been a trusted provider of Professional Accounting and Advisory services for over 35 years. Situated in the heart of downtown Vancouver, we are fully immersed in the dynamic business landscape, serving as local partners to...


  • Vancouver, British Columbia, Canada Fernandez Young LLP Full time

    Job Posting: Software Technical Support AnalystCompany: Fernandez Young LLPLocation: Downtown Vancouver, BCAbout Us:Fernandez Young has been a trusted provider of Professional Accounting and Advisory services for over 35 years. Situated in the heart of downtown Vancouver, we are fully immersed in the dynamic business landscape, serving as local partners to...


  • Vancouver, Canada Smile Innovations Group Full time

    **Technical Support Analyst** Reports to CEO. - Location:_ Vancouver, BC or Gatineau QC. **SMILE INNOVATIONS GROUP** Smile Innovations Group is a national organization focused on the consolidation of dental labs and the development of dental products and services. Our management team has a long history and experience in the dental and financial industries...

  • Business Analyst

    2 weeks ago


    Vancouver, BC, Canada Tundra Technical Solutions Inc. Full time

    Department Primary Care & Community Information Systems (PCCIS), Regional Digital Solutions (RDS), Provincial Digital Health and Information Service (PDHIS) Project Description The VCH/PHC InterRAI Strategy Implementation project will transition VCH and PHC from their existing and separate Resident Assessment Instrument (RAI) solutions to a new single...


  • Vancouver, Canada Skeena Resources Limited Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: 3 years to less than 5 years - or equivalent experience **Work setting**: - Help desk **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document...


  • Vancouver, Canada Union Gospel Mission Full time

    **The Opportunity** Do you have 5 years of IT experience, as well as excellent knowledge of PC and desktop hardware? Do you have excellent communication, and organizational skills? The IT Technical Support Analyst will serve as Union Gospel Mission’s Computer Desktop, Laptop, Network and Mobility problem-solving support to internal clients. The IT...

  • Business Analyst

    4 weeks ago


    Vancouver, Canada Ignite Technical Resources. Full time

    Business Analyst - Governance and Compliance BHJOB13022_12497 Business Analyst - Governance and Compliance - Contract position in Vancouver (Hybrid): On behalf of our client in **Vancouver,** **Ignite Technical Resources** is looking for a **Business Analyst - Governance and Compliance **with our client ** **for a **contract opportunity**. **Role...


  • Vancouver, Canada Fatigue Science Full time

    **Who We Are** **Position Overview** **Position Responsibilities** **IT Tech Support Analyst** - Collaborate with product and engineering to provide feedback on product behavior in the field to facilitate product improvement opportunities - Raising tickets with engineering when software bugs are observed - Support hardware team with QC of Fatigue Science...

  • Configuration Analyst

    4 weeks ago


    Vancouver, Canada Ignite Technical Resources. Full time

    On behalf of our client here in Vancouver, ** Ignite Technical Resources **is looking for a **Configuration Analyst **for a **full-time opportunity.** *** **Role**: The Configuration Analyst manages the configuration and implementation of the HR, Finance (and in future, Student) products. Leads the translation of business requirements to technical...

  • Business Analyst

    4 weeks ago


    Vancouver, Canada Ignite Technical Resources. Full time

    Business Analyst (Data & Reporting) - Term position (ends Nov 2024) in Vancouver (Hybrid Model): On behalf of our client in **Vancouver,** **Ignite Technical Resources** is looking for a **Business Analyst (Data & Reporting) **with our client ** **for a **permanent opportunity**. **Role Description**: The Business Analyst ll, Data & Reporting leads the...


  • Vancouver, Canada Ignite Technical Resources. Full time

    On behalf of our client in here in Vancouver, ** Ignite Technical Resources **is looking for a **QA Analyst **for a **contract opportunity.** **Responsibilities**: - Responsible for creating test suites, develop test scenarios, test cases and other test artifacts to support testing activities. - Execute different type of testing including manual,...

  • QA Analyst

    6 days ago


    Vancouver, Canada Ignite Technical Resources. Full time

    On behalf of our client here in Vancouver, ** Ignite Technical Resources **is looking for a **QA Analyst **for a **3-month** **Contract opportunity **with the possibility of an extension. **Responsibilities**: - Responsible for creating test suites, developing test scenarios, test cases and other test artifacts to support testing activities. - Execute...


  • Vancouver, Canada Compugen Inc Full time

    **Job Title** - Technical Support Analyst - On Site **Vacancy No** - VN6342 **Work Location** - Vancouver, BC **Job Details** **Compugen is seeking a Technical Support Analyst for a 2 - 4 month contract working on site.** **Responsibilities**: - Provide timely, professional, and courteous technical support service to all Team Members across the...

  • Technical Analyst

    4 weeks ago


    Vancouver, Canada Varicent Full time

    A named leader by Forrester in the sales performance management space, Varicent was founded in 2005 when we pioneered sales performance management software. Evolving quickly to become the fastest growing software company in North America according to Deloitte’s Fast 50 in 2010, Varicent was acquired by IBM in 2012 and has since been re-founded as an...


  • Vancouver, Canada Axiom Builders Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: College/CEGEP - Experience: 2 years to less than 3 years **Work setting**: - Construction company **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides,...


  • Vancouver, Canada University of British Columbia Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Information Systems and Technology, Level C Job Title ARC Support Analyst II Department Research Platforms | Advanced Research Computing Compensation Range $5,906.25 - $8,508.42 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a...

  • Technical Supporter

    7 days ago


    Vancouver, BC, Canada Associated Engineering (ONT) Ltd Full time

    IT/IS We are an employee-owned, Canadian company that is passionate about building communities that are vibrant, healthy, and resilient and support economic growth. Sustainability is part of every project we undertake, and how we operate our business. Focused locally, we offer uncompromising service to public and private sector clients across Canada and...


  • Vancouver, Canada Lower Mainland Society for Community Living Full time

    Education: College/CEGEPExperience: Experience an assetTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by...

  • Support Analyst Ii

    4 weeks ago


    Vancouver, Canada University of British Columbia Full time

    Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Information Systems and Technology, Level C Job Title Support Analyst II Department UBC IT | Desktop | Operations 1 Compensation Range $5,906.25 - $8,508.42 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of...


  • Vancouver, Canada Lower Mainland Society for Community Living Full time

    Education: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...