computer network technician

1 month ago

Waterloo, Canada CarefreeIT Full time
  • Work Term: Permanent
  • Work Language: English
  • Hours: 37.5 hours per week
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 1 year to less than 2 years
  • or equivalent experienceWork setting
  • Help deskTasks
  • Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
  • Evaluate and install computer hardware, networking software and operating system software
  • Provide problem-solving services to network users
  • Implement data, software and hardware security procedures
  • Perform data backups and disaster recovery operations
  • Set up local area networks and connections to the Internet
  • Implement network traffic and security monitoring software, and optimize server performance
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide business systems, network and Internet support to users in response to identified difficultiesCommunication protocols
  • TCP/IPComputer and technology knowledge
  • Device drivers
  • Networking software
  • Networking security
  • Intranet
  • Internet
  • Servers
  • Desktop applications
  • File management software
  • Security software
  • Word processing software
  • Mail server software
  • Communication software
  • MS Office
  • MS Windows
  • SpreadsheetTransportation/travel information
  • Own transportation
  • Own vehicle
  • Willing to travel
  • Valid driver's licence
  • Travel expenses paid by employerWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • SittingOwn tools/equipment
  • Cellular phonePersonal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team playerScreening questions
  • Are you available for shift or on-call work?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?Workplace information
  • Remote work availableHealth benefits
  • Dental plan
  • Health care plan
  • Vision care benefitsFinancial benefits
  • Group insurance benefits
  • Mileage paid
  • Registered Retirement Savings Plan (RRSP)Other benefits
  • Free parking available
  • Learning/training paid by employer
  • Other benefits

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