Computer Network Technician

6 months ago


Waterloo, Canada CarefreeIT Full time

**Responsibilities**:

- Install and troubleshoot operating systems, network systems, software, and hardware
- Perform remote and onsite technical troubleshooting for our clients
- Monitor system operations to detect potential problems
- Travel to client sites to perform essential onsite work when needed
- Build and maintain rapport with our clients
- Assist in updating and maintaining technical knowledge base
- Work rotating on-call evening and weekend shifts

**Qualifications**:

- University and/or college accreditation in Computer Systems Networking, Computer Systems Technician, Computer Applications, Computer Science, or related discipline; post-graduate certifications an asset
- Excellent written and verbal communication skills
- Minimum 1-2 years experience in a client-facing technical services role
- Strong technical troubleshooting and critical thinking skills
- Ability to prioritize and multitask
- Deadline and detail-oriented
- Ability to work independently and as a team member
- Must have valid driver’s license and access to a vehicle
- Proficiency with ConnectWise an asset

**Job Types**: Full-time, Permanent

Pay: $66,000.00-$70,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- On call

Application question(s):

- Do you have a valid driver's license and access to a vehicle?
- Are you legally authorized to work in Canada?
- Are you able to reliably commute to and around the Region of Waterloo and Greater Toronto Area?
- Are you able to reliably commute to our Waterloo office?

Work Location: Hybrid remote in Waterloo, ON



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