technical support agent

3 months ago

Edmonton, Canada Whiteridge Inc. Full time
  • Education: College/CEGEP
  • Experience: 7 months to less than 1 yearWork setting
  • Private company, corporation or industryTasks
  • Report on the performance of computer systems and networks
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Perform Web-server backup and recovery operationsTransportation/travel information
  • Public transportation is availableWork conditions and physical capabilities
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • SittingPersonal suitability
  • Accurate
  • Excellent written communication
  • Initiative
  • Team player
  • Ability to multitask
  • Time managementHealth benefits
  • Dental plan
  • Disability benefits
  • Paramedical services coverage
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week

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