customer service adviser

3 weeks ago

Milton, Canada KeAnu Inc. Full time
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 35 hours per week
  • Education:
  • Expérience: Education
  • Secondary (high) school graduation certificateTasks
  • Answer written and oral inquiries
  • Assist in the preparation of brochures, reports, newsletters and other material
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Receive and log complaints
  • Receive payments
  • Explain procedures, risks and benefits to clients
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing supportType of experience
  • Call centreWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environmentPersonal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Organized
  • Reliability
  • Team playerExperience
  • 1 year to less than 2 yearsSupport for persons with disabilities
  • Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
  • Provides visual accessibility accommodations (for example: braille, screen readers, etc.)
  • Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.)
  • Participates in a government or community program or initiative that supports persons with disabilities
  • Offers mentorship, coaching and/or networking opportunities for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities Support for newcomers and refugees
  • Participates in a government or community program or initiative that supports newcomers and/or refugees
  • Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
  • Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths
  • Participates in a government or community program or initiative that supports youth employment
  • Offers on-the-job training tailored to youths
  • Offers mentorship, coaching and/or networking opportunities for youths
  • Provides awareness training to employees to create a welcoming work environment for youthsSupport for Veterans
  • Participates in a government or community program or initiative that supports Veterans
  • Offers mentorship, coaching and/or networking opportunities for Veterans
  • Provides awareness training to employees to create a welcoming work environment for Veterans
  • Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.)
  • Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)
  • Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example: adapting to different organizational structures)
  • Supports Veterans in translating their military skills and experience into the language of the civilian job market
  • Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.) Support for Indigenous people
  • Participates in a government or community program or initiative that supports Indigenous people
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  • Facilitates access to Elders who can offer support and guidance to Indigenous workers Support for mature workers
  • Participates in a government or community program or initiative that supports mature workers
  • Applies hiring policies that discourage age discrimination
  • Provides staff with awareness training to create a welcoming work environment for mature workers
  • Offers mentorship, coaching and/or networking opportunities for mature workers
  • Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
  • Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
  • Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
  • Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.) Supports for visible minorities
  • Participates in a government or community program or initiative that supports members of visible minorities
  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Offers mentorship programs that pair members of visible minorities with experienced employees
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

  • Customer Service Adviser

    5 days ago

    Milton, Canada Kenan Courier and Logistics Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Access and process information - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Arrange for refunds and credits - Explain the type and cost of services offered - Maintain records and...

  • Customer/ Logistics Service Administrator

    4 weeks ago

    Milton, Canada AmerCareRoyal Full time

    **Summary/Objective** This position is responsible for overseeing the satisfaction of customers as it pertains to all operational functions of Company. This position is highly detail oriented and requires the ability to multi-task and work independently in addition to a team environment. By providing superior customer service, strong communications with our...

  • Generalist, Customer Care

    4 weeks ago

    Milton, Canada Gordon Food Service Full time

    Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... - Position Summary:_ Available shifts are: - Sun - Thurs 8:30am - 5:30 pm EST- Tues -...

  • Generalist, Customer Care

    4 weeks ago

    Milton, Canada Gordon Food Service Canada Ltd. Full time

    Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... **_Position Summary: _** **Available shifts are**: - **Sun - Thurs 8:30am - 5:30 pm...

  • Customer Service Advisor

    4 weeks ago

    Milton, Canada Pride Group Logistics Full time

    _**PLEASE NOTE: Staffing firms are kindly requested NOT to approach us for staffing help. Thank you.**_ Pride Fleet Solutions is seeking to hire a FULL-TIME, On-Site **Customer Service Advisor** for the location Milton. Key Responsibilities: - Greet customers and provide a welcoming and professional first point of contact. - Listen to customer concerns...

  • Customer Service His

    4 weeks ago

    Milton, Canada Solventum Full time

    **Job Description**: Customer Service HIS (New Health Care Company) 3M is establishing two industry-leading companies, creating value through the spin-off of its Health Care business, while 3M will continue to be a global material science leader, focusing our innovation to win in favorable global megatrends and attractive end markets. This new Health Care...

  • Clerk, Customer Service

    5 days ago

    Milton, Canada Let's Work Canada Inc. Full time

    Work Term: Permanent - Work Language: Bilingual - Hours: 40 hours per week - Education: College/CEGEP - Experience: 2 years to less than 3 years **Work setting**: - Retail/wholesale establishment/distribution centre - Warehouse **Tasks**: - Access and process information - Address customers' complaints or concerns - Answer inquiries and provide information...

  • Service Advisor

    4 weeks ago

    Milton, Canada Gorrud's Auto Full time

    **Introduction** Gorrud's Auto is looking for an enthusiastic automotive Service Advisor to join our growing service team. This is an opportunity to work for a growing store, in a growing community, with one of the most popular automotive brands in the World! We are willing to train those without automotive experience. **Company** Based in Milton, ON,...

  • Automotive Service Advisor

    1 week ago

    Milton, Canada Milton Hyundai Full time

    **Introduction** Milton Hyundai is looking for an enthusiastic Automotive Service Advisor to join our service team. This is an opportunity to work for a growing store, in a growing community, with one of the most popular automotive brands in the World! We are willing to train those without automotive experience. This is an ideal opportunity for an...

  • Automotive Service Advisor

    4 days ago

    Milton, Canada Gorrud's Auto Full time

    **Introduction** Gorrud's Auto is looking for an enthusiastic automotive Service Advisor to join our growing service team. This is an opportunity to work for a growing store, in a growing community, with the biggest automotive dealer group in Milton (and surrounding area)! We are willing to train those without automotive experience. This is a Monday-Friday...

  • Customer Service Appraiser

    6 days ago

    Milton, Canada Assured Automotive Full time

    Milton, Ontario We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future. **Job Description**: Customer Service Appraiser

  • Dispatcher/customer Service

    4 weeks ago

    Milton, Canada ROADEX LOGISTICS INC. Full time

    We are looking for a Dispatcher that has experience in Highway and City **dispatch.** Duties and Responsibilities will include: - Creating pick up and delivery appointments - Reviewing dispatch board constantly to see what City work needs to be done - Creating city schedule for the next day - Dispatching city drivers - Managing trailer inventory -...

  • automotive service technician apprentice

    4 weeks ago

    Milton, Canada Midas auto service & Tires Full time

    Education: Registered Apprenticeship certificateExperience: 1 to less than 7 months or equivalent experienceWork settingIn shopTasksInspect and test mechanical units to locate faults and malfunctionsInspect motor in operation, road test motor vehicles and test automotive systems and componentsAdjust, repair or replace parts and components of automotive...

  • automotive service technician apprentice

    4 weeks ago

    Milton, Canada Midas auto service & Tires Full time

    Education: Expérience: EducationRegistered Apprenticeship certificate or equivalent experienceWork settingIn shopTasksInspect and test mechanical units to locate faults and malfunctionsInspect motor in operation, road test motor vehicles and test automotive systems and componentsAdjust, repair or replace parts and components of automotive systemsTest and...

  • Patient Service Coordinator

    4 weeks ago

    Milton, Canada docbraces Full time

    **Company Overview**: **Docbraces**: has an exciting full-time opportunity Monday - Thursdays. No evenings or Weekends! We are looking for a talented Patient Service Coordinator to join our Milton ON. Canadian Orthodontic Partners provides support services to Docbraces and our national network of community-based clinics in delivering personalized Orthodontic...

  • Customs Specialist

    4 weeks ago

    Milton, Canada DSV Full time

    SUMMARY Primary duty is to set up and release shipments imported into Canada across various modes of transportation containing a wide variety of commodities, paying close attention to the rules and regulations as set out by CBSA in the Customs Act. KEY DUTIES AND RESPONSIBILITIES• Set up and release of assigned account shipments• Processing of highly...

  • Customs Specialist

    1 month ago

    Milton, Canada DSV Global Transport & Logistics Full time

    DSV - Global Transport and Logistics DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with...

  • Customs Specialist

    4 weeks ago

    Milton, Ontario, Canada DSV Global Transport & Logistics Full time

    DSV - Global Transport and Logistics DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with...

  • Pricing Coordinator

    1 week ago

    Milton, Canada Gordon Food Service Full time

    Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... What We Offer: - Family culture - Advancement opportunities - Profit Sharing - 125 year,...

  • Protein Product Specialist

    2 weeks ago

    Milton, Canada Gordon Food Service Full time

    Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... - Position Summary:_ - Executes strategic category plans to achieve volume and profit...