Human Resources Business Partner

Pickering Casino Resort is looking for a Human Resources Business Partner

Under the general direction of the Director, Human Resources, this position will be responsible for the overall performance management, recruitment, training, attendance management, Health & Safety, disability management, and contribution of valuable strategic advice to managers in assigned client groups. While being strategic partners to external and internal clientele, the Business Partner, Human Resources ensures adherence to all policies and procedures, motivates and leads by example and provides learning opportunities while establishing a safe, efficient and welcoming work environment for all team members. This role will interact and partner with department management and executives on a regular basis. 

As our ideal candidate, you are an energetic casino professional with proven knowledge, skills and abilities to execute the following responsibilities in support of the company’s vision, mission and values:

• Provides leadership, direction and mentoring to the Human Resources team at Pickering Casino; develops performance goals and holds performance partnership discussions with direct reports;
• Provides HR leadership & advice to managers; provides guidance on conflict resolution, performance management, career development and succession planning;
• Identifies internal and external employment issues and trends; recommends improvements, efficiencies and training opportunities; assists with training implementation and delivery;
• Oversees programs such as recruitment, orientation, training, attendance management, health, safety & wellness, rewards and recognition etc., at the property;
• Develops recruitment tools and researches the marketplace to attain talent;
• Delivers and supports ongoing training and development to cultivate culture to create memorable experiences;
• Develops and implements HR strategic plans as directed; ensures site operations align with partnership objectives;
• Partners with management to improve culture of attendance and performance while focusing on guest service;
• Fosters a safe workplace focusing on taking proactive steps to minimize accidents and increase wellness;
• Liaises and communicates effectively with all appropriate operational departments;
• Develops and cultivates strong working relationships with all stakeholders: guests, partnership, team members, unions, vendors and regulators;
• Reviewing and updating job descriptions;
• Assisting and advising Managers with respect to the collective agreement application and interpretation;
• Focuses on rapport-building with the Union working towards improving communication and reducing grievances;
• Researches and prepares confidential Labour Relations reports and surveys relating to negotiations, grievances and arbitrations and provides support, resources and participates on the Casino’s bargaining and Labour-management committees;
• Ensures compliance with licensing laws, health and safety and other statutory regulations;
• Performs other reasonable additional duties as required/assigned.

Successful applicants will demonstrate the following qualifications:

• Post-Secondary education in Human Resources Management (diploma/degree in HR) or an equivalency of work experience of at least five years in Human Resources in roles of increasing responsibility. A combination of education/experience may be considered;
• CHRL/CHRP designation is an asset;
• Previous HR experience in a unionized environment is required;
• Ability to exceed internal and external ‘customer’ expectations through leading by example and by providing timely, effective and service oriented advice and service to operation managers;
• A track-record of effective human resources customer service to several departments with competing needs, and providing sound advice on sensitive matters;
• Ability to maintain confidentiality; mediation and conflict management/resolution experience is required;
• Superior ability to communicate effectively; active listening, writing, speaking and presenting;
• Proven ability to analyze problems, identify key information and issues, interpret data and determine implications, provide recommendations, and effectively resolve issues;
• Collaborative (solicits input to improve/enhance strategy and development);
• Computer literacy in all applications of MS Office and HRIS experience required
• Active affiliation with appropriate Human Resources networks and organizations and ongoing community involvement;
• Willingness to learn, develop and achieve new skills for personal and professional development;
• The ability to successfully pass a criminal record and credit check through the Alcohol and Gaming Commission of Ontario (AGCO)
• Ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.

One Toronto will accommodate people with disabilities throughout the recruitment and selection process. Applicants are encouraged to advise Human Resources in advance if accommodation is required.

Who we are

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you? 

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success
• We provide you with the tools and technology needed to delight your clients
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn't your typical \'corporate\' job. We work hard and we have fun

The only thing we don’t play games with…..is your career

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment