Manager - Communications & Issues Management

4 weeks ago


Fort McMurray, Canada Government of Alberta Full time

Role Responsibilities

The Manager, Communications and Issues Management will bring knowledge and expertise to the Regional Leadership team and region by providing guidance through the implementation of a change management framework across the service delivery workforce, with community stakeholders, agency partners, and Ministry partners. 

Additional responsibilities for this position will include assisting the regional management team with the Ministry strategic and business planning requirements. Monitoring and reporting on the performance of the strategic plan, Ministry and GoA business planning and accountability requirements, communication and issues management and providing strategic advice on issues and briefings, including options and drafted responses to senior management of the region. This role will also provide support to the north region regarding, writing, editing, analysis, evaluation and tracking as needed. 

The ideal candidate will be required to:

Possess a strong attention to detail and a high degree of accuracy. Be flexible and compassionate in dealing with challenging situations, Have exceptional time management and problem solving skills.  Have exceptional stakeholder engagement experience. Have experience business planning, reporting and research methodologies. Have excellent communication skills and tact, as they will be interacting a diverse group of stakeholders. Be a team player and to be resourceful in completing day-to-day activities Have strong analytical skills, think strategically and critically, and develop solutions to complex problems. Demonstrated experience in project management. Have strong knowledge of Microsoft Office, Action Request Tracking System (ARTS) and Adobe


To be successful in this will need to showcase your strong leadership by supporting staff through coaching and mentorship to reach their full potential. You will also be a part of the Communication Managers team provincially that works closely with the Issues/Communications managers in Ministers Office, DM Office and ADM Office. They will demonstrate leadership through responses to general inquiries from the public, highly sensitive and/or complex issues and communicate effectively within tight timelines. Ensures that issues management regarding concerns to the Minister are managed effectively and efficiently. 



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