technical support specialist – information technology

4 weeks ago

Oakville, Canada IT Minds Inc. Full time
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 yearsWork setting
  • Help desk
  • Private company, corporation or industry
  • Office building
  • Private sectorTasks
  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service
  • Manage incidentsComputer and technology knowledge
  • Jira
  • Intranet
  • Internet
  • Desktop applications
  • File management software
  • Word processing software
  • Communication software
  • MS Office
  • MS Windows
  • SpreadsheetWork conditions and physical capabilities
  • Attention to detailWorkplace information
  • HybridOther benefits
  • Free parking availableSupport for newcomers and refugees
  • Participates in a government or community program or initiative that supports newcomers and/or refugees
  • Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
  • Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  • Does not require Canadian work experienceSupport for mature workers
  • Participates in a government or community program or initiative that supports mature workers
  • Applies hiring policies that discourage age discrimination
  • Provides staff with awareness training to create a welcoming work environment for mature workers
  • Offers mentorship, coaching and/or networking opportunities for mature workers
  • Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
  • Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
  • Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
  • Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.) Supports for visible minorities
  • Participates in a government or community program or initiative that supports members of visible minorities
  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Offers mentorship programs that pair members of visible minorities with experienced employees
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

  • Technical Support Specialist

    4 weeks ago

    Oakville, Ontario, Canada web tech pro Full time

    Job Title: Technical Support SpecialistAt Web Tech Pro, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, troubleshooting and resolving technical issues, and maintaining a high level of customer satisfaction.Key...

  • Technical Support Specialist

    4 weeks ago

    Oakville, Ontario, Canada web tech pro Full time

    Job Title: Technical Support SpecialistAt Web Tech Pro, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, troubleshooting and resolving technical issues, and ensuring that our systems and networks are running smoothly.Key...

  • Technical Support Specialist

    4 weeks ago

    Oakville, Ontario, Canada web tech pro Full time

    Job Title: Technical Support SpecialistAt Web Tech Pro, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, troubleshooting and resolving technical issues, and ensuring that our systems and equipment are running...

  • Information Technology

    5 months ago

    Oakville, Canada Core Data Centres Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 30 to 40 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Confer with clients to identify requirements - Document technical requirements to ensure that products, processes...

  • Information Technology Specialist

    3 weeks ago

    Oakville, Ontario, Canada TAG IT Solutions Inc. Full time

    The ideal candidate for this role will have a strong background in information technology and a proven track record of delivering business software solutions. Key responsibilities include conferencing with clients to identify requirements, documenting technical specifications to ensure product compliance, and providing advice on information systems strategy...

  • Technical Support Specialist

    4 weeks ago

    Oakville, Ontario, Canada IT Minds Inc. Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at IT Minds Inc. as an Information Technology Support Professional. The successful candidate will provide technical assistance and support to our clients, ensuring their computer systems and networks are running smoothly and efficiently.Key ResponsibilitiesProvide...

  • Senior Information Technology Infrastructure Specialist

    3 weeks ago

    Oakville, Ontario, Canada Tulnor Inc. dba NexGen IOT Solutions Full time

    Job SummaryTulnor Inc. dba NexGen IOT Solutions is seeking a highly skilled Senior Information Technology Infrastructure Specialist to join our team. As a key member of our IT department, you will be responsible for designing, developing, and implementing information systems business solutions that meet the needs of our clients.Key ResponsibilitiesConfer...

  • Technical Support Specialist

    1 month ago

    Oakville, Ontario, Canada Veolia Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Veolia. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and communicating with internal teams to ensure seamless...

  • Technical Support Specialist

    4 weeks ago

    Oakville, Ontario, Canada IT Minds Inc. Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our IT team at IT Minds Inc. The successful candidate will provide technical assistance and support to our employees, ensuring seamless operation of our computer systems and networks.Key ResponsibilitiesProvide technical support and troubleshooting for computer hardware,...

  • Technical Support Specialist

    4 days ago

    Oakville, Ontario, Canada web tech pro Full time

    About the JobWe are seeking an experienced Technical Support Specialist to join our team at Web Tech Pro.Job DescriptionThe successful candidate will be responsible for providing technical support and troubleshooting assistance to users experiencing difficulties with computer systems. This includes responding to user queries, consulting technical manuals and...

  • Technical Support Specialist

    2 weeks ago

    Oakville, Canada IT Minds Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 30 to 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - **Work setting**: - Help desk - Private company, corporation or industry - Office building - Private sector - ** Tasks**: - Give access to computer networks - Report on the...

  • Technical Support Specialist

    4 weeks ago

    Oakville, Ontario, Canada Paul Gupta & Associates Full time

    We are seeking a skilled Technical Support Specialist to join our team at Paul Gupta & Associates. The ideal candidate will have excellent communication skills and the ability to troubleshoot complex technical issues.Key Responsibilities:Provide technical support to users via phone, email, or in-personDiagnose and resolve technical issues with computer...

  • Information Technology

    2 months ago

    Oakville, Canada TAG IT Solutions Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 30 hours per week - Education: College/CEGEP - Experience: 1 year to less than 2 years **Work setting**: - Information technology **Tasks**: - Confer with clients to identify requirements - Document technical requirements to ensure that products, processes and solutions meet business requirements -...

  • IT (Information Technology) Consultant

    5 months ago

    Oakville, Canada BHC Canada Inc Full time

    Education: Bachelor's degree - Experience: 5 years or more - Computer and information sciences, general - Information technology - Computer science - Computer and information systems security/information assurance **Work setting**: - Consulting firm **Tasks**: - Confer with clients to identify requirements - Document technical requirements to ensure that...

  • Technical Support Specialist

    3 weeks ago

    Oakville, Ontario, Canada Paul Gupta & Associates Full time

    At Paul Gupta & Associates, we are seeking a skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients, ensuring their computer systems are running smoothly and efficiently.Key Responsibilities:Respond to client inquiries and resolve technical...

  • Technical Support Specialist

    3 weeks ago

    Oakville, Ontario, Canada web tech pro Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Web Tech Pro. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, troubleshooting and resolving technical issues, and ensuring that our clients receive the highest level...

  • Technical Support Specialist

    4 weeks ago

    Oakville, Ontario, Canada IT Minds Inc. Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at IT Minds Inc. As a key member of our IT department, you will provide technical support and assistance to our clients and internal teams.Key ResponsibilitiesProvide technical support and assistance to clients and internal teams via phone, email, and...

  • Technical Support Specialist

    3 weeks ago

    Oakville, Ontario, Canada web tech pro Full time

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a Technical Support Specialist to join our team at Web Tech Pro. As a Technical Support Specialist, you will be responsible for providing high-quality technical support to our users, ensuring that their issues are resolved promptly and efficiently.Key Responsibilities:Technical Support:...

  • Technical Support Specialist

    1 week ago

    Oakville, Ontario, Canada IT Minds Inc. Full time

    Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at IT Minds Inc. The successful candidate will provide technical support to our clients, ensuring they receive high-quality assistance with their computer systems and networks.Key Responsibilities:Provide technical support to clients via phone,...

  • Technical Support Specialist

    3 weeks ago

    Oakville, Ontario, Canada web tech pro Full time

    We are seeking a skilled User Support Technician to join our team at Web Tech Pro. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical assistance to our clients.Key ResponsibilitiesRespond to user inquiries and resolve technical issues in a timely and professional manner.Provide...