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help desk technician

4 months ago


Regina, Canada SaskIT Inc. Full time
  • Education:
  • Expérience: Education
  • Secondary (high) school graduation certificate
  • or equivalent experienceTasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operationsSupervision
  • 1 to 2 peopleSecurity and safety
  • Criminal record checkScreening questions
  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?Experience
  • 1 to less than 7 monthsHealth benefits
  • Health care planOther benefits
  • Free parking available
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 to 40 hours per week