front desk hotel clerk

Found in: Talent CA 2 C2 - 1 week ago


Edmonton, Canada Holiday Inn Hotel & Suites West Edmonton Full time
  • Education: No degree, certificate or diploma
  • Experience: Will trainWork setting
  • Hotel, motel, resortTasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer serviceTransportation/travel information
  • Public transportation is availableWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Work under pressurePersonal suitability
  • Client focus
  • Dependability
  • Organized
  • Reliability
  • Team playerOther benefits
  • Parking available
  • Work Term: Permanent
  • Work Language: English
  • Hours: 32 hours per week


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