Front Desk Agent
2 weeks ago
We are looking for a Front Desk Agent to join our team
Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you
Job Description
As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the first impression on each of our guests. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable.
Key Focuses
- Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
- Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
- Answers phones and welcomes guests in a prompt and courteous manner.
- Keeps track of arrivals, departures, and in-house daily activities and organizes VIP amenities where appropriate.
- Efficiently books guest reservations requested by phone, in person, or online.
- Processes check-ins, and check-outs, registers transactions, and provides information on hotel services and room location.
Experience/Passions/Education
- Previous experience infront desk or in a hotel is an asset.
- Proficient in English.
- Tech-savvy.
Working Conditions
This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.
#J-18808-Ljbffr-
Front Desk Agent
Found in: Talent CA C2 - 3 days ago
Edmonton, Canada Pomeroy Kananaskis Mountain Lodge Full timeWe are looking for a Front Desk Agent to join our team! Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you! Job Description As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important...
-
Front Desk Agent/ Night Auditor
7 days ago
Edmonton, Canada Best Western Cedar Park Inn Full timeWe are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent's responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in...
-
Front Desk Agent and Night Auditor
4 days ago
Edmonton, Canada Coast West Edmonton Hotel & Conference Centre Full timeWe are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent's responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in...
-
Front Desk Agent
3 days ago
Edmonton, Canada Home2 Suites by Hilton Edmonton South Full timeJob Responsibilities As a member of the Front Office Team, you are required to provide Guests with exceptional customer service starting from check-in through check-out. A Guest Service Agent truly influences the first impressions of our Guests and therefore you will be responsible for performing the following tasks with the highest standards: - Achieve...
-
Front Desk Agent/night Auditor
7 days ago
Edmonton, Canada Best Western Cedar Park Inn Full time**Best Western Cedar Park Inn is looking for a Front Desk Agent/ Night Auditor. You will be responsible for providing a welcoming and friendly guest experience to everyone staying with us.** **What will I be doing?** - Provide friendly, customer-oriented service - Register arriving guests and process check-outs - Provide information on hotel facilities and...
-
Front Desk Agent
Found in: Talent CA C2 - 2 weeks ago
Edmonton, Canada Coast Hotels Full timeThe Front Desk Agent will contribute to the overall success of the hotel by providing superior customer service and administrative support to the Front Office. Responsibilities: • Provides customer service and handles administrative duties such as the check-in and check-out of guests, handling guest concerns, assisting with the arrivals and...
-
Front Desk Agent/night Auditor
4 days ago
Edmonton, Canada Best Western Cedar Park Inn Full time**Best Western Cedar Park Inn is looking for a Front Desk Agent/ Night Auditor. You will be responsible for providing a welcoming and friendly guest experience to everyone staying with us.** **What will I be doing?** - Provide friendly, customer-oriented service - Register arriving guests and process check-outs - Provide information on hotel facilities and...
-
Front Desk Agent
2 weeks ago
Edmonton, Canada Coast Hotels Full timeYour company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. The Front Desk Agent will contribute to the overall success of the hotel by providing superior customer service and administrative support to the Front...
-
Hotel Front Desk Clerk
5 days ago
Edmonton, Canada Comfort Inn Full timeA Hotel Front Desk Agent is a professional who is **responsible for greeting guests in an efficient and courteous manner**. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services. **Job Types**: Full-time, Part-time,...
-
Guest Services Agent
Found in: Talent CA C2 - 3 days ago
Edmonton, Canada Sodexo Canada Ltd Full timeJob DescriptionPosition: Guest Services Agent - Front DeskUnit: Mt. MilliganPoint of Hire Location: Prince George (bussing to/from site from PG)Rotation: 28 days on / 14 days off (10 hour shifts) Wage: $19.67 per hourHiring Point: Prince GeorgeThe Guest Service Agent is responsible for ensuring guests at the Lodge have a satisfying stay. The general...
-
Guest Services Agent
Found in: Jooble CA O C2 - 16 hours ago
Edmonton, AB, Canada Cari Full timeCompany Description Grow your career with a company that shares your passion! Our Energy & Resources Division has an exciting new opportunity to join the Sodexo team as our next - Guest Services Agent Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating...
-
Night Auditor/front Desk Agent
3 days ago
Edmonton, Canada Wingate Edmonton West Full timeThe position of Guest Services Agent is often the initial point of contact for guests of the hotel. This position is responsible for greeting and registering guests, providing outstanding service for guests during their stays, and settling guest accounts upon completion of their stays. The Guest Services Agent is also responsible for making and modifying...
-
Front Desk Supervisor
Found in: Talent CA C2 - 18 hours ago
Edmonton, Canada Pomeroy Kananaskis Mountain Lodge Full timeWe are looking for a Front Desk Supervisor to join our team! If you are a person who enjoys a dynamic work environment, socializing with people, and values organization, this is the perfect job for you! Job Description As a Front Desk Supervisor, you will lead your team in exceeding expectations and creating lasting positive impressions on each...
-
Front Desk Receptionist
1 day ago
Edmonton, Canada Golden arrow pest control inc Full timeLooking for front desk receptionist. knowledge of fluent English and good In costomer service. **Salary**: From $15.00 per year Schedule: - 8 hour shift Ability to commute/relocate: - EDMONTON, AB: reliably commute or plan to relocate before starting work (required) **Education**: - Secondary School (preferred) **Experience**: - Front desk: 1 year...
-
Front Desk Supervisor
2 weeks ago
Edmonton, Canada Pomeroy Lodging Full timeWe are looking for a Front Desk Supervisor to join our team! If you are a person who enjoys a dynamic work environment, socializing with people, and values organization, this is the perfect job for you! Job Description As a Front Desk Supervisor, you will lead your team in exceeding expectations and creating lasting positive impressions on each guest. Your...
-
Front Desk Supervisor
2 weeks ago
Edmonton, Canada Pomeroy Lodging Full timeWe are looking for a Front Desk Supervisor to join our team! If you are a person who enjoys a dynamic work environment, socializing with people, and values organization, this is the perfect job for you! Job Description As a Front Desk Supervisor, you will lead your team in exceeding expectations and creating lasting positive impressions on each guest. Your...
-
Front Desk Supervisor
2 weeks ago
Edmonton, Canada Pomeroy Lodging Full timeWe are looking for a Front Desk Supervisor to join our team! If you are a person who enjoys a dynamic work environment, socializing with people, and values organization, this is the perfect job for you! Job Description As a Front Desk Supervisor, you will lead your team in exceeding expectations and creating lasting positive impressions on each guest. Your...
-
Front Desk Agent/night Auditor
2 weeks ago
Edmonton, Canada Hampton Inn & Suites Edmonton International Airport Full timeWe are looking for an energetic, motivated, empowered key player to join the Hampton Inn & Suites Edmonton International Airport team in Leduc. For the key role of Front Desk/Night Auditor **Duties**: - Deliver exceptional guest experience - Work scheduled are 7am-3pm 11pm-7am and 7am-3pm - Answering telephones - Checking in and checking out guests -...
-
Front Desk Representative
5 days ago
Edmonton, Canada University of Alberta Full time**VFO CS Administration**: - Competition No. **S103949305** - Posting Date **Jan 10, 2023** - Closing Date **Jan 17, 2023** - Position Type **Full Time - Operating Funded** - Salary Range **$39,599 to $52,694 per year** - Grade **05** - Hours **35** This position is a part of the Non-Academic Staff Association (NASA). This position has a term...
-
Front Desk AgentFour Points
Found in: Talent CA C2 - 2 weeks ago
Edmonton, Canada Pomeroy Lodging LP Full timeJob DescriptionAs a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the first impression on each of our guests. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals...