client service clerk

4 weeks ago


Montreal, Canada Decathlon Canada Inc Full time
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 yearsTasks
  • Train staff
  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Answer clients' inquiries and provide informationSupervision
  • Working groupsType of experience
  • Call centreArea of specialization
  • Project management
  • StrategyWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environmentScreening questions
  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?Workplace information
  • Remote work availableHealth benefits
  • Dental plan
  • Disability benefits
  • Health care planFinancial benefits
  • Bonus
  • Group insurance benefits
  • Life insurance
  • Registered Retirement Savings Plan (RRSP)
  • Stocks/sharesOther benefits
  • Other benefits
  • Paid time off (volunteering or personal days)
  • Work Term: Permanent
  • Work Language: French
  • Hours: 40 hours per week

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