front desk agent

3 weeks ago


Lake Louise, Canada Lake Louise Inn Full time
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year
  • or equivalent experienceTasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer serviceHealth benefits
  • Dental plan
  • Health care planOther benefits
  • On-site housing options
  • Other benefitsSupport for newcomers and refugees
  • Supports newcomers and/or refugees with foreign credential recognition
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week

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