Front Desk Agent

4 weeks ago


Cold Lake, Canada Holiday Inn Express Cold Lake Full time

Education: No degree, certificate or diploma
- Experience: Experience an asset
**Tasks**:

- Register arriving guests and assign rooms
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Answer telephone and relay telephone calls and messages
- Provide customer service
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Standing for extended periods
**Personal suitability**:

- Client focus
- Dependability
- Efficient interpersonal skills
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
**Health benefits**:

- Dental plan
- Health care plan
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week


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