Family Court Counsellor

1 month ago

Calgary, Canada Government of Alberta Full time

Role Responsibilities

Are you a dedicated, hardworking, and caring individual looking to make a difference in the lives of Alberta families? Alberta Justice has an opportunity waiting for you

As a Family Court Counsellor, you will report to the Team Lead, Assessment Services. You will work independently and collaboratively with colleagues in the same location and across the province to ensure seamless service delivery to Albertans. Your strong working relationships with Court Operations, Judiciary, and the legal community are crucial to ensure services are delivered to clients and the operations of the Alberta Court of Justice and/or King’s Bench family docket court. 

At the direction of Management and the Team Lead, you will complete data collection and participate in program development initiatives to ensure services are provided in a user-friendly, cost-effective manner.

Operating within a team structure, you will be responsible for, but not limited to the following:

Screening, Assessment, and Referral

Provide triage and intake services including safety screening, needs assessment, referrals as necessary, and limited assistance completing and filing Family Law Act court documents. Inform clients about communication and dispute resolution skills to assist clients in resolving their disputes. Identify and outline options available for the client to decide on a course of action. Deliver ongoing assessments, information, support, guidance, and assistance to clients prior to, during and following court.

Case Management

Negotiate and facilitate terms of consent with parties in attendance at court, for the courts review and endorsements . Provide ongoing court support, referrals, and resources to clients as needed. Provide ongoing case management services for all self-represented parties to a related court action. Follow up on procedural matters, including subsequent court filings and legal service requirements. Continually assess for safety risks or possible barriers to service delivery and provide supports accordingly. Negotiate resolution of issues between the parties using conflict resolution skills including identifying the needs and interests of the parties.  Liaise with Children’s Services workers, Alberta Supports staff, legal counsel, and community agencies to coordinate services and best support the family.

In-Court Support

Facilitate court appearances on legislated and specified Family Law Act applications, assisting parties towards resolution, educational resources, interventions and /or transferring parties to alternate court services. Assist families with their various concerns in the fast-paced environment of the Resolution Services office and the Provincial Family docket court and Chamber. Respond to actions, directions and requests from the judiciary that fall within the scope of the role.

Consultation and Public Relations

Establish and maintain effective working relationships with external stakeholders (i.e., Lawyers, Legal Aid, Community Legal centers, women’s shelters, native counselling services and police services) to ensure information sharing and optimal client services.

Roles Continue

Administration

Complete timely and accurate entries on the Resolutions Services provincial database relating to client services and court activity in accordance with policy/procedure.

As the ideal candidate, you will possess:

Excellent verbal and written communication skills. Strong time management and organizational skills. Attention to detail relating to file and legal documentation. Exceptional interpersonal, interviewing, assessment, negotiation, dispute resolution and decision-making abilities. The ability to work under pressure and assist clients in highly emotional circumstances is essential. A strong ability to work independently and work well as a team member with internal and external stakeholders. Knowledge and awareness of changing processes, legislation, social trends, best practices and new research in family, law matters; utilizing this knowledge to maximize effectiveness of responsibilities to inform, educate and assess.

Qualifications

Bachelor of Social Work Degree or related education, plus some related experience in areas such as negotiation, mediation and conducting client interviews and assessments.

All applicants must include a cover letter (approximately 300 – 400 words). In your letter, please describe how your qualifications, experience, and skills would be suitable for this position. It will be as a screening tool to assess writing and proofreading abilities. Applications without a cover letter will not be considered.

Equivalency:

Related University Degree (Sociology, Psychology, Criminology, etc.) and 2 years related practical experience; OR Master of Social Work (no experience required); OR Related Diploma and 3 years related experience; OR Related Certificate and 4 years related experience.


Other Requirements
As per the Health Professions Act, successful applicants must be registered with the Alberta College of Social Workers (ACSW) if:

a) they have a degree in social work from any university in North America that is accredited by the Canadian Association for Social Work Education (CASWE) or the Council on Social Work Education (CSWE); OR


b) they have graduated from an approved social work diploma program in Alberta; OR

Preference will be given to candidates with:

Work experience in family violence dynamics.  Work experience in demonstrating interview and assessment techniques and skills, including safety screening. Working knowledge of Family Law Act and the Divorce Act.  Working knowledge of Alberta Court of Justice and Court of King’s Bench court processes.  Training and/or certification in Family Mediation. 

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification. 

Refer to .

Notes

Position Information:

This is for four (4) temporary, full-time position with a duration of 12 months, and three (3) full-time, permanent positions, all located at the Calgary Courts Centre.
The hours of work for this position are Monday to Friday, 8:15AM-4:30PM, 36.25 hours a week.

Final candidates will be required to undergo a security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in. 

Links and information on what the GoA have to offer to prospective employees.

Working for the Alberta Public Service - Public Service Pension Plan (PSPP) - Alberta Public Service Benefit Information - Professional learning and development - Research Alberta Public Service Careers tool – Positive workplace culture and work-life balance Leadership and mentorship programs

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