user support technician

1 month ago


Burlington, Canada JK Contracting and Consulting Inc. Full time
  • Education:
  • Expérience: Education
  • College/CEGEPTasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate softwareComputer and technology knowledge
  • MAC
  • Web service design
  • MS Office
  • MS WindowsScreening questions
  • Are you currently a student?
  • Are you currently legally able to work in Canada?Experience
  • 1 year to less than 2 years
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 35 hours per week


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