user support technician

6 months ago

Mississauga, Canada SSCI Full time
  • Education: College/CEGEP
  • Experience: 1 year to less than 2 yearsWork setting
  • Telecommunications industry
  • Private company, corporation or industryTasks
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficultiesOther benefits
  • Other benefitsSupport for newcomers and refugees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Supports for visible minorities
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

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