user support technician
5 months ago
- Education: College/CEGEP
- Experience: 1 year to less than 2 yearsTasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate softwareSupervision
- 3-4 peopleComputer and technology knowledge
- Device drivers
- Networking software
- Networking hardware
- Intranet
- Internet
- Servers
- Software development
- Wireless networksWork conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periodsPersonal suitability
- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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User Support Technician
2 weeks ago
Bolton, Canada ACORN.MEDIA Full timeEducation: College/CEGEP - Experience: 7 months to less than 1 year - **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems...
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User Support Technician
5 months ago
Bolton, Canada ACORN.MEDIA Full timeEducation: - Expérience: **Education**: - College/CEGEP **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...
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User Support Technician
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Bolton, Canada Fleetex Transport Ltd. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...
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User Support Technician
6 months ago
Bolton, Canada ACORN.MEDIA Full timeEducation: College/CEGEP - Experience: 7 months to less than 1 year **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
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User Support Technician
3 months ago
Bolton, Canada Fleetex Transport Ltd. Full timeEducation: - Expérience: **Education**: - College/CEGEP **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...
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User Support Technician
6 months ago
Bolton, Canada Fleetex Transport Ltd. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
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user support technician
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Bolton, Canada ACORN.MEDIA Full timeEducation: College/CEGEPExperience: 7 months to less than 1 yearTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for...
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user support technician
6 months ago
Bolton, Canada ACORN.MEDIA Full timeEducation: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...
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User Support Technician
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Technical Support Specialist
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network support technician
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network support technician
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Technical Support Specialist
4 weeks ago
Bolton, Canada ACORN Full timeJob Summary: We are seeking a skilled Technical Support Specialist to join our team at ACORN. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key Responsibilities:Respond to user inquiries and provide technical support via phone, email, or in-person.Consult...
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Manuf. Support Technician
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Technical Support Specialist
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Technical Support Specialist
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IT Support Specialist
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