User Support Technician

5 months ago


Bolton, Canada M and M Carriers Full time

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 3 years to less than 5 years
**Tasks**:

- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
**Supervision**:

- 5-10 people
**Certificates, licences, memberships, and courses**:

- Microsoft certified professional (MCP)
- Network+ Certification
**Computer and technology knowledge**:

- Android
- Linux
- Networking software
- Intranet
- Servers
- Word processing software
- HTML editing software
- Database software
- .NET
- C++
- MS Office
- Oracle
**Screening questions**:

- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
**Financial benefits**:

- As per collective agreement
**Other benefits**:

- Free parking available
- On-site amenities
- On-site recreation and activities
- Other benefits
- Parking available
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week



  • Bolton, Canada ACORN.MEDIA Full time

    Education: College/CEGEP - Experience: 7 months to less than 1 year - **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems...


  • Bolton, Canada ACORN.MEDIA Full time

    Education: College/CEGEP - Experience: 7 months to less than 1 year **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Bolton, Canada ACORN.MEDIA Full time

    Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...


  • Bolton, Canada Fleetex Transport Ltd. Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...


  • Bolton, Canada Fleetex Transport Ltd. Full time

    Education: - Expérience: **Education**: - College/CEGEP **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...


  • Bolton, Canada Fleetex Transport Ltd. Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Bolton, Canada ACORN.MEDIA Full time

    Education: College/CEGEPExperience: 7 months to less than 1 yearTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for...


  • Bolton, Canada ACORN.MEDIA Full time

    Education: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...


  • Bolton, Canada Fleetex Transport Ltd. Full time

    Education: College/CEGEPExperience: 1 year to less than 2 yearsTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use...


  • Bolton, Canada Fleetex Transport Ltd. Full time

    Education: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a problems and solutions log for use by other...


  • Bolton, Canada ACORN Full time

    User Support Technician at ACORNAs a User Support Technician at ACORN, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems. Your tasks will include consulting user guides, technical manuals, and other documents to research and implement solutions, as well as providing advice and training to...


  • Bolton, Canada ELECTRO 360 Full time

    ELECTRO 360 is seeking a highly skilled Web designer to join our team. As a key member of our design department, you will be responsible for developing and implementing visually appealing and user-friendly websites.About the RoleThis full-time position offers a competitive salary of $45,000 per year, depending on experience. Benefits include a comprehensive...


  • Bolton, Canada Robbie Transport Inc. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment - Evaluate and...


  • Bolton, Canada ACORN Full time

    Job Summary: We are seeking a skilled Technical Support Specialist to join our team at ACORN. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key Responsibilities:Respond to user inquiries and provide technical support via phone, email, or in-person.Consult...


  • Bolton, Canada Robbie Transport Inc. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsExperience: 1 year to less than 2 yearsTasksMaintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipmentEvaluate and install computer...


  • Bolton, Canada ACORN Full time

    Job DescriptionAt ACORN, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key Responsibilities:Respond to user inquiries and provide technical support via phone, email, or...


  • Bolton, Canada Robbie Transport Inc. Full time

    Education: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 yearsTasksMaintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipmentEvaluate and install computer hardware, networking...


  • Bolton, Canada Fleetex Transport Ltd. Full time

    Job SummaryFleetex Transport Ltd. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key ResponsibilitiesRespond to user inquiries and provide technical support via phone, email, or...


  • Bolton, Canada ACORN Full time

    Job Summary: We are seeking a skilled Technical Support Specialist to join our team at ACORN. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key Responsibilities:Respond to user inquiries and provide timely and effective solutions to technical...


  • Bolton, Canada Fleetex Transport Ltd. Full time

    Job SummaryFleetex Transport Ltd. is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.Key ResponsibilitiesRespond to user inquiries and provide solutions to technical issuesConsult technical...