information technology

4 weeks ago


Ottawa, Canada 8463859 Canada Inc. Full time
  • Education:
  • Expérience: Education
  • College/CEGEP
  • or equivalent experienceTasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Perform Web-server backup and recovery operations
  • Provide customer serviceComputer and technology knowledge
  • Information Technology Infrastructure Library (ITIL)
  • JavaOS
  • Security software
  • Project management software
  • Website creation and management software
  • Web service design
  • Database software
  • Software development
  • C++
  • OracleArea of specialization
  • E-commerceSecurity and safety
  • Criminal record checkTransportation/travel information
  • Willing to travelPersonal suitability
  • Initiative
  • OrganizedExperience
  • 5 years or more
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 37.5 hours per week


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