information technology

2 months ago


Owen Sound, Canada Academy of Learning Career and Business College - Owen Sound Full time
  • Work Term: Permanent
  • Work Language: English
  • Hours: 32 to 38 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 to less than 7 monthsTasks
  • Report on the performance of computer systems and networks
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer serviceSupervision
  • 1 to 2 people
  • 3-4 peopleComputer and technology knowledge
  • iOS
  • MACSecurity and safety
  • Bondable
  • Basic security clearanceTransportation/travel information
  • Own transportation
  • Willing to travel regularlyWork conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detailOwn tools/equipment
  • ComputerPersonal suitability
  • Client focus
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Organized
  • Team player
  • Ability to multitask
  • Time managementScreening questions
  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?Other benefits
  • Parking available


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