information technology
3 months ago
- Work Term: Permanent
- Work Language: English
- Hours: 32 to 38 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 to less than 7 monthsTasks
- Report on the performance of computer systems and networks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer serviceSupervision
- 1 to 2 people
- 3-4 peopleComputer and technology knowledge
- iOS
- MACSecurity and safety
- Bondable
- Basic security clearanceTransportation/travel information
- Own transportation
- Willing to travel regularlyWork conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detailOwn tools/equipment
- ComputerPersonal suitability
- Client focus
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Team player
- Ability to multitask
- Time managementScreening questions
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?Other benefits
- Parking available
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