Information Technology

2 months ago

Owen Sound, Canada Academy of Learning Career and Business College - Owen Sound Full time

Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 32 to 38 hours per week
- Education:

- Expérience:
**Education**:

- Secondary (high) school graduation certificate
**Tasks**:

- Report on the performance of computer systems and networks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
**Supervision**:

- 1 to 2 people
- 3-4 people
**Computer and technology knowledge**:

- iOS
- MAC
**Security and safety**:

- Bondable
- Basic security clearance
**Transportation/travel information**:

- Own transportation
- Willing to travel regularly
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
**Own tools/equipment**:

- Computer
**Personal suitability**:

- Client focus
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Team player
- Ability to multitask
- Time management
**Screening questions**:

- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
**Experience**:

- 1 to less than 7 months
**Other benefits**:

- Parking available

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