help desk technician

3 weeks ago


Edmonton, Canada Honor Computer Full time
  • Education:
  • Expérience: Education
  • College/CEGEP
  • Computer programming/programmer, general
  • Computer science
  • Network and system administration/administrator
  • or equivalent experienceTasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide customer servicePersonal suitability
  • Client focus
  • Excellent oral communicationScreening questions
  • Are you available for the advertised start date?
  • Are you willing to relocate for this position?
  • Do you have previous experience in this field of employment?Experience
  • 2 years to less than 3 yearsOther benefits
  • Free parking available
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 to 40 hours per week

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