help desk technician

Job Details Description About CareRx CareRx is Canada’s leading provider of specialty pharmacy services to seniors. We serve more than 92,000 residents in over 1,500 seniors and other communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of...

Job Details Description About CareRx CareRx is Canada’s leading provider of specialty pharmacy services to seniors. We serve more than 92,000 residents in over 1,500 seniors and other communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of...

**Job Summary**: We are seeking a dynamic and customer-oriented Helpdesk Technician to provide first-class technical support and guidance. As the first point of contact for our customers experiencing technical issues, you will play a key role in the success of our operations, ensuring smooth and efficient resolution of issues. **Key Responsibilities**: -...

Crowe MacKay LLP is a vibrant team of Chartered Professional Accountants with eight markets across Northern and Western Canada. Crowe MacKay LLP is built on a foundation of diverse talent, delivering expert advice across a spectrum of industries and organizations. At Crowe MacKay, you have the opportunity to be an integral part of the IT team. The Help Desk...

**Summary**: Under the supervision of the IT Manager, the Help Desk Support Technician is a key role in our IT department, dedicated to providing outstanding support for the company's technology users. This includes a range of tasks from hardware and software support to troubleshooting and maintenance. **Job Scope and Responsibilities**: - Accurately...

Star POS is looking for dynamic individuals who love learning, customer interaction and working in the Point of Sale Technology Field. We are looking for team members to help grow our support team, to better support our partners and clients in the hospitality and retail industries. Job Duties for Help Desk Technician-Level A include: - Work day-to-day with...

Star POS is looking for dynamic individuals who love learning, customer interaction and working in the Point of Sale Technology Field. We are looking for team members to help grow our support team, to better support our partners and clients in the hospitality and retail industries. You will also be assisting with on site installations, and on site service...

**About CareRx** CareRx is Canada’s leading provider of specialty pharmacy services to seniors. We serve more than 92,000 residents in over 1,500 seniors and other communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of pharmacy fulfillment centres that...

**WHO WE ARE**: At Universal Rail Systems our work is getting and keeping Canada’s railway operators in motion - safely and sustainably! We work coast-to-coast, in every railway sector, and on any size project. Our commitment is service excellence and offering our clients exceptional value. Within our team, we call this Doing It Right! **MAIN PURPOSE OF...

**WHO WE ARE**: At Universal Rail Systems our work is getting and keeping Canada’s railway operators in motion - safely and sustainably! We work coast-to-coast, in every railway sector, and on any size project. Our commitment is service excellence and offering our clients exceptional value. Within our team, we call this Doing It Right! **MAIN PURPOSE OF...

**Requisition Name : Help Desk Analyst - Senior** **Location of Work : 7000 - 113 ST, Edmonton, Alberta CAN T6H 5T6** Description Project Name: Alberta Post Secondary Application System Support The resource will be responsible for delivering the following services: - May be responsible and accountable for resolving data discrepancies related to student...

Star POS is looking for dynamic individuals who love learning, customer interaction and working in the Point of Sale Technology Field. We are looking for team members to help grow our support team, to better support our partners and clients in the hospitality and retail industries. French language and communication is mandatory for this role, as it's a mix...

Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Other trades certificate or diploma - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Computer hardware or software retailer/wholesaler - Help desk - Telecommunications industry - Internet Service Provider (ISP) **Tasks**: -...

**Job Profile**: IT Help Desk **Reports to**:IT Manager **Direct Reports**:N/A **Hours**:40 hours/week, Permanent Full-Time **Location**:Greystone Insight Medical Imaging is a leading provider of diagnostic imaging services with 18 clinics in the Edmonton region and a Fort McMurray Clinic. In an industry that can be fast-paced and metrics-oriented, we...

Work Term: Permanent - Work Language: English - Hours: 35 to 40 hours per week - Education: Bachelor's degree - Experience: 2 years to less than 3 years - or equivalent experience **Work site environment**: - Education or training **Work setting**: - Computer hardware or software retailer/wholesaler - Financial technology (FinTech) - Startup company -...

**Major Duties and Responsibilities** Provide Help Desk support over the phone and in-person to the members of RAE. This will be accomplished by performing question/problem diagnoses, guiding members through to issue resolution, communicating technical software solutions in user-friendly language and conducting member training where necessary. Responsible...

This position is ideal for an ambitious IT professional at the beginning of their career, who is willing to learn new things, while assisting customers in a fast paced environment. As a lead member of our Help Desk Team, you will be responsible for providing day-to-day support for our customer user support requests, investigating incidents and providing...

Title: Help Desk Analyst SeniorLocation: Edmonton, Alberta (Hybrid)Seniority on the skill/s required on this requirement: SeniorEstimated Duration: 1 yearWork authorization: any (candidate must be authorized to work in CA)Job Summary: The Senior Application Support Analyst works directly with end users to troubleshoot technical issues, create and process...

Title: Help Desk Analyst SeniorLocation: Edmonton, Alberta (Hybrid)Seniority on the skill/s required on this requirement: SeniorEstimated Duration: 1 yearWork authorization: any (candidate must be authorized to work in CA)Job Summary: The Senior Application Support Analyst works directly with end users to troubleshoot technical issues, create and process...

**Job Number**:49394** - Effectively diagnose problematic situations to immediately initiate remedial procedures to restore services. - Record, categorize and prioritize incidents and service requests according to defined processes to meet defined SLAs. - Escalate incidents with accurate documentation to suitable technician and/or vendor, when required. -...