service advisor

4 weeks ago


Calgary, Canada Concept One Inc Full time
  • Education:
  • Expérience: Education
  • Secondary (high) school graduation certificateWork setting
  • Automobile repair servicesTasks
  • Produce informational materials to increase awareness of services available
  • Supervise staff
  • Train staff
  • Gather, research and prepare communications material
  • Address customers' complaints or concerns
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Receive and log complaints
  • Receive credit and employment applications
  • Receive payments
  • Sell merchandise
  • Explain procedures, risks and benefits to clients
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing supportSupervision
  • 3-4 peopleTransportation/travel information
  • Own transportation
  • Valid driver's licencePersonal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Ability to multitask
  • Dependability
  • Honesty
  • Quick learnerScreening questions
  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?Experience
  • 3 years to less than 5 years
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week

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