Kitchen Department Manager
1 month ago
Kitchen Department Manager
Overview
In addition to shift management responsibilities, the Kitchen Department Manager is responsible for making sure the restaurant delivers great quality food to our Guests in a fast efficient manner. This manager makes sure our food is always safe, that our cost of food is controlled, and that all kitchen staff are trained in production procedures, including new and promotional items that are added to our menu.
The Kitchen Manager is also responsible for making sure the team meets production targets, such as Production Speed, Food Quality, and Accuracy.
POSITION RESPONSABILITIES
SHIFT MANAGEMENT
* Review guest count and sales projections
* Complete pre-shift checklist
* Complete positioning plan (VSPT)
* Agree on shift targets during pre-shift with area managers; follow up on execution of the plan
* Conduct shift huddles daily
* Manage from the Observation Post
* Identify danger zones, diagnose and provide direction and coaching
* Conduct QSC travel path a minimum of every hour
* Connect with guests along their travel paths
* Maintain/adjust positioning according to positioning guide
* Follow up on primary and secondary duties of crew and managers
* Conduct post-shift analysis
PRODUCTION
* Develop and follow plan for proper arrangement/organization of grill area equipment and stock
* Ensure proper positioning of crew based on positioning guides and enforce primary and secondary duties.
* Monitor prep person process (update amounts, training, identify opportunities to optimize)
* Verify that production charts are current and used daily
* Ensure proper training and execution of all production procedures
* Plan for and deliver training and communication for promotions to crew and managers in the department
* Monitor and coach to correct production procedures
* Monitor cabinet levels
* Monitor UHC for correct holding times
* Monitor finished food quality
SERVICE
* Monitor and coach to correct service and guest experience behavior procedures
* Seek guest feedback during travel paths
* Document guest complaints and action taken in log book
* Follow guest recovery process when necessary
BUSINESS PLANNING
* Monitor and report progress on department goals and objectives using Department Scorecard
* Prepare for and participate in weekly manager's meeting
* Conduct weekly department walk-thru to assess performance, diagnose opportunities and identify actions
FOOD SAFETY
* Complete manager's monthly food safety checklist and correct any issues observed
* Follow-up on operational procedures related to food safety complaints
* Check that pyrometer kit includes all components and is working
* Coordinate with training manager to make sure all staff are trained and verified in food safety and sanitation procedures using Food Safety CDP module and SOC
* Follow-up on pest prevention program
* Prepare restaurant team for health inspections and follow-up on action items
* Build/maintain good relationship with local health officials
INVENTORY MANAGEMENT
* Keep electronic ordering system accurate
* Complete food orders for purveyors (Clearview)
* Communicate and verify use of stock organization plan
* Oversee and verify delivery accuracy and proper product rotation
* Monitor raw and completed waste, food promo, T- reds, employee and manager meals, and condiments
* Verify that raw and completed waste is tracked on every shift
* Analyze food cost components and develop and communicate weekly food cost action plans to managers and crew (including food promo, condiments)
* Submit food over base/food cost/stat reports weekly/monthly
* Complete daily and weekly food inventory
* Complete monthly inventory
* Order operating supplies and monitor budget
TRAINING (CREW)
* Conduct assigned follow-up SOCs daily
Shift Manager
We are more than just your local restaurant. We are a collection of hardworking small-business owners.
Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities?
Our offer
Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:
- Access to education and skills development opportunities that take you further
- A total rewards package that includes discounts, incentives, and recognition perks
- A safe, respectful and inclusive workplace
- Bring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every day
The job
We are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail:
- Inspiring a team, instilling a sense of pride, and creating a culture that helps deliver the world's best Quick Service Restaurant experience
- Maintaining a safe, secure, and sanitary environment for your guests, your team, and yourself
- Managing and leading a team of Crew Members
- Participating in local events that positively impact your community
- Upholding our renowned cleanliness methodology
Your vibe and experience
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and appreciated, what is most important is who you are.
You lead by example and are accountable. You have high expectations and consistently raise the bar for yourself and your team. When confronted with a situation, you can assess and problem-solve with confidence. You put people before profit, knowing that creating a positive culture leads to happier, more engaged staff who will deliver a better experience for your guests.
About us
In 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. In 1967, the first McDonald's Canada opened in Richmond, B.C. and we've been growing with our communities and serving quality food at great a value ever since. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.
McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.
-
Kitchen Department Supervisor
1 month ago
Sudbury, Ontario, Canada McDonald's Full timeAbout the RoleWe are seeking a highly skilled and experienced Kitchen Department Manager to join our team at McDonald's. As a key member of our restaurant operations team, you will be responsible for ensuring the highest standards of food quality, safety, and customer satisfaction.Key ResponsibilitiesLead and manage a team of kitchen staff to achieve...
-
Kitchen Department Manager
3 weeks ago
Sudbury, Ontario, Canada McDonald's Full time**About the Role**This leadership opportunity is ideal for a motivated and experienced individual who is passionate about delivering exceptional customer experiences. As a Kitchen Department Manager at McDonald's, you will be responsible for leading a team of talented professionals to provide high-quality food and excellent service to our customers.Key...
-
Kitchen Department Supervisor
3 days ago
Sudbury, Ontario, Canada McDonald's Full timeMcDonald's is seeking a talented Kitchen Department Manager to join our team. As a key member of our restaurant management team, you will be responsible for overseeing the kitchen operations and ensuring that our guests receive high-quality food in a timely manner.Responsibilities:Manage kitchen staff to ensure efficient production and quality...
-
Kitchen Department Operations Manager
1 week ago
Sudbury, Ontario, Canada McDonald's Full timeJob DescriptionAs the Kitchen Department Manager at McDonald's, you will be responsible for ensuring the highest quality food is served to our guests in a fast and efficient manner. This role requires strong leadership and communication skills, as well as the ability to motivate and train a team of kitchen staff.Key ResponsibilitiesManage kitchen operations...
-
Kitchen Department Supervisor
3 weeks ago
Sudbury, Ontario, Canada McDonald's Full timeJob DescriptionOverviewThe Kitchen Department Manager is responsible for ensuring the restaurant delivers high-quality food to our guests in a timely and efficient manner. This involves maintaining a safe and controlled food environment, training kitchen staff, and meeting production targets.Key ResponsibilitiesShift ManagementReview guest count and sales...
-
Kitchen Department Manager
1 month ago
Greater Sudbury, Canada McDonald's Full timeJob Description Kitchen Department Manager OverviewIn addition to shift management responsibilities, the Kitchen Department Manager is responsible for making sure the restaurant delivers great quality food to our Guests in a fast efficient manner. This manager makes sure our food is always safe, that our cost of food is controlled, and that all kitchen staff...
-
Kitchen Department Manager
4 weeks ago
Sudbury, Ontario, Canada McDonald's Full timeJob SummaryWe are seeking a highly motivated and experienced Kitchen Department Manager to join our team. As a key member of our restaurant operations team, you will be responsible for leading a team of crew members and ensuring the delivery of high-quality food and exceptional customer service.Key ResponsibilitiesLead and manage a team of crew members to...
-
Kitchen Department Manager
4 days ago
Sudbury, Ontario, Canada McDonald's Full timeJob OverviewAs a Kitchen Department Manager at McDonald's, you will play a crucial role in delivering exceptional quality food to our guests. This position requires a strong leader who can inspire a team, instill pride, and create a culture that embodies the world's best Quick Service Restaurant experience.ResponsibilitiesMaintain a safe, secure, and...
-
Kitchen Manager
2 days ago
Sudbury, Ontario, Canada Wendys Restaurants Full timeJob Title:Kitchen ManagerCompany Overview:We are a fast-food chain restaurant, and we are looking for a skilled Grill Cook to join our team as a Kitchen Manager. As a Kitchen Manager, you will be responsible for the overall management of the kitchen, ensuring that food is prepared and cooked to high standards.Salary:The estimated annual salary for this...
-
People Department Manager
3 weeks ago
Sudbury, Canada McDonald's Full timeJob Description People Manager OverviewIn addition to shift management responsibilities, the People Department Manager is responsible for ensuring the restaurant hires quality crew with the Hospitality Gene, trains them well, and schedules them to meet restaurant Guest Count, sales, profit and Guest Experience goals. This manager energizes our crew and makes...
-
People Department Manager
1 month ago
Sudbury, Canada McDonald's Full timeJob Description People ManagerOverviewIn addition to shift management responsibilities, the People Department Manager is responsible for ensuring the restaurant hires quality crew with the Hospitality Gene, trains them well, and schedules them to meet restaurant Guest Count, sales, profit and Guest Experience goals.This manager energizes our crew and makes...
-
Grocery Department Manager
4 weeks ago
Sudbury, Ontario, Canada Loblaw Companies Limited Full timeAs a Grocery Department Manager at Loblaw Companies Limited, you will be responsible for the day-to-day management of the Grocery department, including ordering, merchandising, customer service, and sales programs. You will provide superior customer service through consistent application of store processes and standards, ensuring exceptional store conditions...
-
General Kitchen Assistant
2 months ago
Greater Sudbury, Canada Blue Door Soup Kitchen Full timeResponsibilities: - Assist in food preparation and meal assembly - Follow recipes and portion guidelines to ensure consistent quality - Maintain cleanliness and organization in the kitchen area - Wash, peel, and chop ingredients as needed - Assist with inventory management and stock rotation - Adhere to food safety and sanitation standards - Assist the...
-
Kitchen Operations Manager
4 weeks ago
Sudbury, Ontario, Canada beBee Professionals Full time $28,000 - $35,000beBee Professionals in Greater Sudbury is seeking a highly skilled Kitchen Operations Manager to join our team. As a key member of our kitchen staff, you will be responsible for overseeing the preparation and cooking of food items, ensuring that our menu offerings are consistently of the highest quality.Key Responsibilities:Oversee the preparation and...
-
Beauty Department Manager
4 weeks ago
Sudbury, Ontario, Canada Brightvision Capital Partners, LLC Full timeJob SummaryWe are seeking a highly skilled and experienced Beauty Department Manager to lead our team and drive business growth. The successful candidate will be responsible for ensuring the highest level of customer service, managing the department's operations, and developing and implementing strategies to increase sales and revenue.Key...
-
Kitchen Operations Manager
4 weeks ago
Sudbury, Ontario, Canada beBee Professionals Full time $30,000 - $50,000We are seeking a skilled Kitchen Operations Manager to join our team at beBee Professionals in Greater Sudbury. As a key member of our kitchen team, you will be responsible for ensuring the smooth operation of our kitchen and preparing high-quality meals that meet our standards for presentation and taste.Key Responsibilities:Oversee the preparation and...
-
Kitchen Operations Manager
2 months ago
Sudbury, Ontario, Canada beBee Professionals Full time $28,000 - $35,000Job SummaryWe are seeking a skilled Line Cook to join our team at beBee Professionals in Greater Sudbury. As a key member of our culinary team, you will be responsible for preparing high-quality meals and ensuring the smooth operation of our kitchen.Key ResponsibilitiesPrepare and cook food items according to menu specifications, adhering to quality and...
-
Department Manager
5 months ago
Greater Sudbury, Canada Sport Chek Full time**What you’ll do** - As a Department Sales Manager you have a passion for sports and live an active lifestyle. - You know shoes, are keenly interested to learn more, and maybe even a sneaker head! - You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team. - As an...
-
Department Head
4 weeks ago
Sudbury, Ontario, Canada Loblaw Companies Limited Full timeFront End Department Manager-in-Training OpportunityAt Loblaw Companies Limited, we are committed to creating a workplace that is inclusive and welcoming to all employees. As a Front End Department Manager-in-Training, you will have the opportunity to develop your leadership skills and contribute to the success of our stores.Key Responsibilities:Oversee the...
-
People Department Manager
1 month ago
Greater Sudbury, Canada McDonald's Full timeJob Description People Manager OverviewIn addition to shift management responsibilities, the People Department Manager is responsible for ensuring the restaurant hires quality crew with the Hospitality Gene, trains them well, and schedules them to meet restaurant Guest Count, sales, profit and Guest Experience goals. This manager energizes our crew and makes...