Visitor Services Supervisor
1 month ago
Role Responsibilities
Are you looking for a rewarding and challenging career in Alberta Parks? If so, you might be the perfect candidate as the Visitor Services Supervisor. It is a key role in delivering high-quality services to the public in the Athabasca, Cold Lake, Lac La Biche areas within the North Region.
As a Visitor Services Supervisor, you will work mainly in Provincial Parks and will also support Visitor Services and Experience programs in other parks in the area and the region. You will need to work strategically and operationally and make decisions ranging from simple to complex. If this sounds like the job for you, apply today and join our team.
Highlights of roles and responsibilities will require the ability to:
• Operate and deliver the Alberta Parks campground reservation/registration service in area parks.
• Oversee retail operations, planning, purchase, inventory of the campground store and caretaking services, and liaise with Maintenance and Recreation and Resource staff for compliance.
• Identify, market and promote the delivery of retail operations within Athabasca and Cold Lake Area.
• Provide leadership to seasonal staff to ensure efficient visitors booth service delivery and high-quality customer service.
• Manage budget and revenues generated by Visitor Services program including developing projections, tracking expenditures, payment systems management, revenue reconciliation and reporting.
• Make recommendations for improvements to area business and information operations.
• Provide administrative functions related to Visitor Services Program.
APS Comptencies
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
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