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Service Desk Support Specialist
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user support technician
5 months ago
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
- Education:
- Expérience: Education
- College/CEGEPWork setting
- Willing to relocate
- Help desk
- General office
- Private sector
- Machine set-upTasks
- Provide advice and training to users in response to identified difficulties
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Transfer data between software
- Manage training and development strategies
- Develop and maintain computer databases
- Design, develop and implement information systems business solutions
- Develop and implement policies and procedures throughout the software development life cycle
- Conduct preventive maintenance programs and keep maintenance records
- Coordinate IT projects, including the design and deployment of new IT systems and services
- Assess and troubleshoot applications softwareArea of work experience
- Asset management
- Information technology (IT) service deliveryArea of specialization
- Diagnostics
- Collision repair
- Development
- CybersecurityScreening questions
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current level of study?Experience
- 2 years to less than 3 yearsHealth benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefitsFinancial benefits
- Group insurance benefits
- Life insurance
- Mileage paidLong term benefits
- Long-term care insuranceOther benefits
- Learning/training paid by employer
- On-site amenities
- Paid time off (volunteering or personal days)
- Team building opportunities
- Variable or compressed work week
- Wellness program
