front desk agent

5 months ago


Golden, Canada Travelodge Golden Full time
  • Education: No degree, certificate or diploma
  • Experience: Will trainTasks
  • Register arriving guests and assign rooms
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup callsSupport for persons with disabilities
  • Offers mentorship, coaching and/or networking opportunities for persons with disabilities Support for newcomers and refugees
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees Support for youths
  • Offers mentorship, coaching and/or networking opportunities for youthSupport for Veterans
  • Offers mentorship, coaching and/or networking opportunities for VeteransSupport for Indigenous people
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers Support for mature workers
  • Offers mentorship, coaching and/or networking opportunities for mature workers Supports for visible minorities
  • Offers mentorship programs that pair members of visible minorities with experienced employees
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

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