hotel front desk clerk

3 weeks ago

Sidney, Canada 1032455 B.C. LTD. Full time
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
  • Education: Bachelor's degree
  • Experience: 1 year to less than 2 years
  • or equivalent experienceWork setting
  • Hotel, motel, resortTasks
  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Exchange foreign currency
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer serviceComputer and technology knowledge
  • Word processing software
  • Computerized bookkeeping system
  • InternetType of experience
  • Call centreSpecialization or experience
  • Specialized environmental skills and knowledgeSecurity and safety
  • Criminal record checkTransportation/travel information
  • Travel expenses paid by employerWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Standing for extended periods
  • Work under pressurePersonal suitability
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • ResourcefulnessGreen job
  • Involves duties and responsibilities that lead to positive environmental outcomesWorkplace information
  • Remote work availableHealth benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefitsFinancial benefits
  • Life insuranceOther benefits
  • Transportation provided by employer

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