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Customer Service Representative
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customer service representative
4 months ago
- Education: Secondary (high) school graduation certificate
- Experience: Experience an assetTasks
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Perform general office duties
- Receive and log complaints
- Sell merchandise
- Explain procedures, risks and benefits to clientsWork conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Overtime required
- Tight deadlines
- Work under pressurePersonal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Team player
- Ability to multitask
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week