customer service agent

6 days ago


Smithers, Canada Hudson Bay Mountain Resort Inc Full time
  • Work Term: Seasonal
  • Work Language: English
  • Hours: 40 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 yearsWork setting
  • Willing to relocate
  • Tourism
  • TransportationTasks
  • Train staff
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Perform general office duties
  • Receive and log complaints
  • Receive payments
  • Sell merchandise
  • Answer clients' inquiries and provide informationSupervision
  • 1 to 2 peopleComputer and technology knowledge
  • MS Excel
  • MS Word
  • MS Office
  • Social Media
  • Google Drive
  • MailChimp
  • Electronic mail
  • WordPressArea of specialization
  • CommunicationsSecurity and safety
  • Reference requiredWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Work under pressure
  • Standing for extended periodsOwn tools/equipment
  • Cellular phonePersonal suitability
  • Punctuality
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Dependability
  • Honesty
  • Quick learnerScreening questions
  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?Other benefits
  • On-site amenities
  • On-site recreation and activities
  • Other benefits
  • Transportation provided by employer


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