client service clerk

4 weeks ago


Dartmouth, Canada Select Ceramic Tile Centre Inc. Full time
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week
  • Education:
  • Expérience: Education
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • or equivalent experienceWork setting
  • Urban area
  • Business sector
  • Retail/wholesale establishment/distribution centreTasks
  • Produce informational materials to increase awareness of services available
  • Publicize activities, workshops, meetings and other events for fundraising or information purposes
  • Act as spokesperson for an organization
  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Receive credit and employment applications
  • Receive payments
  • Sell merchandise
  • Answer clients' inquiries and provide informationComputer and technology knowledge
  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word
  • Simply AccountingSpecialization or experience
  • Green economy sectorSecurity and safety
  • Basic security clearanceTransportation/travel information
  • Own vehicle
  • Valid driver's licence
  • Public transportation is availableWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Work under pressurePersonal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Ability to multitask
  • Dependability
  • Honesty
  • Quick learnerScreening questions
  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?
  • What is the highest level of study you have completed?
  • What is your current field of study?
  • What is your current level of study?Experience
  • 1 year to less than 2 yearsGreen job
  • Involves duties and responsibilities that lead to positive environmental outcomesHealth benefits
  • Dental plan
  • Health care plan
  • Vision care benefitsFinancial benefits
  • BonusOther benefits
  • Free parking available
  • Other benefits
  • Parking available

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