Account Manager

2 weeks ago

Edmonton, Alberta, Canada Bureau Veritas Full time

Job Title: Account Manager, Oil & Gas Division

Reports to (title): Manager, Business Development

Department: Sales and Marketing

Location: Alberta



Primary Purpose: What is the overall function of the job?



 Achieves maximum sales profitability, growth and account penetration within an assigned territory and/or market segment by effectively selling the company's products and/or related services. Personally contacts and secures new business accounts/customers.



Key Accountability/Responsibilities: What specifically is this job expected to accomplish?

  • Develop and execute strategies to promote Bureau Veritas Canada services in the Oil & Gas Sector.
  • Gather the "voice of the customer" and leverage personal experience to define sector requirements and unmet wants and to shape our value proposition and service offering to the customer.
  • Manage significant account relationships and ensure consistent delivery of our service to meet customer expectations. This will include a list of specific clients for which this person will be solely responsible.
  • Develop a schedule for proactive engagement with customers on their list of clients. The focus will be on face-to-face meetings with clients, along with interaction via teleconference, telephone or email.
  • Develop potential clients through active participation in new account identification and regular account reviews.
  • Represent Bureau Veritas by being an ambassador of the brand at conferences, workshops, trade association meetings and other industry networking events.
  • Staying current on Oil & Gas guidelines, best practices and regulations in Western Canada.
  • Act as a key liaison between the client, the laboratory, and senior Bureau Veritas management.
  • Actively participate in any proposal writing processes, including, in most cases, leading the process.
  • Provide consultation, recommendations, and technical assistance to clients, with support from Scientific Services  Identify trends in customer satisfaction or dissatisfaction.
  • Actively participate in all Sales meetings.
  • Timely transfer of all related Sales activity into CRM system (Salesforce).


General Duties:

  • Manage time effectively, meet personal goals and work effectively with other members of the team.
  • Present a professional image at all times to customers, both internal and external.
  • Present price and terms in accordance with standard procedures.
  • Adhere to the Bureau Veritas Code of Ethics Policy.
  • Follow company policies and procedures.
  • Adhere to all Health and Safety Regulations.
  • Provide client feedback to the Bureau Veritas management.
  • Other support duties as assigned.


Skills and Knowledge: What skills and knowledge are required to carry out job responsibilities and solve problems?

  • Minimum of 5 years of experience in the Oil and Gas sector/selling services.
  • Minimum of 2 years post-secondary education in a related discipline to our industry (i.e. Sciences).
  • Willingness to travel, primarily in Alberta, Canada.  Salesforce knowledge would be an asset.
  • Demonstrated aptitude for problem-solving; ability to determine solutions for customers.
  • Must be results-orientated and able to work both independently and within a team environment.
  • Must possess excellent verbal and written communication skills.
  • Proficiency in using Microsoft Office Suite applications and contact management software.
  • knowledge would be an asset.
  • Excellent time-management, multi-tasking and priority setting skills.
  • Self-motivated with the ability to work in a fast-paced environment.
  • Results-driven, action-oriented and energetic.
  • Ethical, dynamic, energetic, motivated, "can-do" attitude, flexible, good judgment.
  • Valid driver's license.

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